OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

Filter By

OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
92%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Feature Ratings

Average 88

Instant Messaging

94

Task Management

89

Search

88

Integration With Productivity Tools

88

Document Collaboration

88

Voice and Video Collaboration

87

Screen Sharing

87

Notifications

87

Granular Access Management

86

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Business Value Created

91

Availability and Quality of Training

90

Ease of Data Integration

90

Ease of IT Administration

89

Ease of Implementation

88

Ease of Customization

87

Quality of Features

86

Usability and Intuitiveness

85

OpenText GroupWise Reviews

Josue M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

The application of this technology internally

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

It is made so that the software learns automatically and collects the data so that companies can make decisions with total precision, you can create segmented contact lists, based on the leads, we have qualifications for the leads within the database in Depending on your proximity to the ideal customer, you can manage your customer relationship management software with possible tools to use to interact

What is your favorite aspect of this product?

It offers you to organize your audience statistics along with your customer data.It offers you to organize your audience statistics along with your customer data. It allows you to create digital experiences that adapt to all channe It allows you to create digital experiences that adapt to all channels. It will simply facilitate your decision-making by offering you a unified vision, you have greater scope since you can reach your audience at any time.

What do you dislike most about this product?

, wherever they are, the ads reach each person naturally, you base your purchasing model on specific audiences, It was born from the need to make the investment of brands as profitable as possible. Despite being a very advanced technology, they have limitations when it comes to answering questions of a complex nature.

What recommendations would you give to someone considering this product?

it is important to set rules for the organization of the data so that the result obtained is optimal and the one we really need, we have also used a simple function but that was necessary for us, such as merging certain data tables, which although they may be from different areas they complement or are necessary to each other, you can use metadata if what you need is to validate the origin of your information and what impact it has, it is also viable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahemad S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective Document Coordination Platform.

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise is the major communication solution which offers the best communications strategic and easy on files sharing and screen recording functions are excellent.

What is your favorite aspect of this product?

The interface allows easy features management and the easy to collaborate with all the project members and sharing an need document is faster.

What do you dislike most about this product?

Very effective technical team and its responsiveness to any customers problem is amazing and also to train on the system is also a very easy process.

What recommendations would you give to someone considering this product?

Micro Focus GroupWise offers amazing functions which are excellent on engagement and easy access of various project documents and the content management is also perfect.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Reece E.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A communication & information management platform

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

It has built-in capabilities to store and save documents and information provided by the user. It helps you to analyze and check your progress through the dashboard reporting feature. It supports various mediums like desktops or even mobile phones for automation procedures. It has an advanced interface for the users and it supports good collaboration. Saves time.

What is your favorite aspect of this product?

It provides mobility and productivity. You can get connected from wherever you are. It can be accessed via laptop, mobiles, tablets, etc. These aspects make you more efficient at work and give you easy accessibility. It provides calendaring and instant communications.

What do you dislike most about this product?

Automation is annoying sometimes due to long intervals of executions. It affects in less performance. This problem should be worked out and solved. It could be found expensive for some users. PDF-related applications should also be provided with automation. More improvements are needed to make a user-friendly interface to add more flexibility.

What recommendations would you give to someone considering this product?

It is well designed for those who deal with the demands coming from other agencies or businesses. It appears well suited for those who want to manage some portfolios or projects as well as resources. It isn’t well suited to manage basic projects that are needed by many business customers.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Trustworthy

Most Popular OpenText GroupWise Comparisons