OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Tristan Iñaki W.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Stay secure and reliable with GroupWise

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

Our whole organization uses Micro Focus GroupWise which is a comprehensive collaboration software system, for emailing, planning, text messaging, multitasking, contact forms, and records control. They include certain features that are quite special and effective compared to any other ordinary software, as well as ones that are really straightforward and simple to use.

What is your favorite aspect of this product?

Micro Focus GroupWise is an extensive collection of tools and capabilities for synchronizing our work across many businesses and organizations. According to our needs, they assist us in connecting to domestic and foreign servers. It enables entire and comprehensive control of our network and our products. They are able to tailor the goods and services to match our company‘s needs since they are aware of them and provide individualized support to our account.

What do you dislike most about this product?

As a result of the numerous configuration options for certifications, updating often necessitates extensive testing to ensure that it works properly and adheres to specifications. This might make it difficult to link to other suppliers that have less stringent requirements. Not a very contemporary interface.

What recommendations would you give to someone considering this product?

The proxy access possibilities are appealing to me. It is simple to visit a group inbox or the other user's account when they are away thanks to this functionality. The design and user interface are simple to use. Additionally, I find it useful to categorize my mail into several mailboxes, and the search bar is excellent for finding older conversations.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sharmeen S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Connect to the external and internal servers.

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise requires time to learn its features and different sort of apps so that person who uses the app first must need to get proper training and knowledge about their features to get used to them. Sometimes there are problems while working on the PC which affects our whole information and data. Sometimes running and synchronizing the emails is very complex and difficult. Micro Focus GroupWise needs to improve its speed on PC. There are some functionality concerns that need to be solved. Sometimes we get locked out and have to be refreshed back to get into which is frustrating.

What is your favorite aspect of this product?

Micro Focus GroupWise is a complete broad set of tools and the features for synchronization of our work from different companies and organizations. They help us to connect to the internal and the external servers according to our requirements. It allows complete and total management of our system and the tools.

What do you dislike most about this product?

Micro Focus GroupWise requires time to learn its features and different sort of apps so that person who uses the app first must need to get proper training and knowledge about their features to get used to them. Sometimes there are problems while working on the PC which affects our whole information and data. Sometimes running and synchronizing the emails is very complex and difficult. Micro Focus GroupWise needs to improve its speed on PC. There are some functionality concerns that need to be solved. Sometimes we get locked out and have to be refreshed back to get into which is frustrating.

What recommendations would you give to someone considering this product?

Very easy to use. It has a lot of nice features that you find with Outlook and even more than the general gmail. Sort and synchronize emails from a local and external server, each user works separately on a PC, and all users communicate within the system. Try several different options before making a final decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Solid Choice. Go For it

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

Feels complete since it allows total management of software needs.

What is your favorite aspect of this product?

Mass client communication

What do you dislike most about this product?

It's challenging setting up out of office replies.

What recommendations would you give to someone considering this product?

Give it a try, very well liked.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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