OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Doğrar .

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Best tool for business.

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

Groupwise is an excellent and user-friendly application for cooperation. The cost of the item is also fair. I appreciate how Groupwise syncs with my business/agency iPhone without a hitch, including mail, appointments, the calendar, and every cabinet subfolder. I can use this multipurpose program along with my coworkers. We can communicate because of this program, which I value.

What is your favorite aspect of this product?

The finest collaboration tool that offers everything I require for my company or organization on a single platform is Micro Focus GroupWise. They include some features that are quite special and effective compared to any other ordinary software, as well as ones that are straightforward to use. By completing the assignment fast and effectively, I can save time.

What do you dislike most about this product?

Microfocus GroupWise takes time to master its features and different types of applications, therefore the person who uses the app must first have sufficient training and knowledge about their features to become accustomed to them. Sometimes while working on the PC, some issues influence our entire information and data.

What recommendations would you give to someone considering this product?

I enjoy the proxy access choices that are offered. This function allows me to gain access to a group mailbox or another user’s account when they are away. The interface and layout are simple to use. Micro Focus GroupWise is highly recommended since it is a fantastic and comprehensive set of tools that provides us with everything we need on a single platform.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

GroupWise has been a great asset to us

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

Emails from many companies are synchronized via a complete system of work tools. The internal and external servers should be accessed. Feels finished and enables comprehensive management of software requirements. The proxy access possibilities are appealing to me. Thanks to this feature, it is simple to access a group mailbox or another user's account while they are away. The design and user interface are simple to use.

What is your favorite aspect of this product?

I appreciate how simple it is for Groupwise to sync all of the cabinet subfolders, mail, appointments, and the calendar with my business/agency iPhone. Groupwise has features that exceed expectations, but the delivery options and quickness were the cherries on top! The time between "Send" and "Delivery" is virtually quick, and I appreciate the alternatives for monitoring email read-through rates.

What do you dislike most about this product?

Its email program is outdated in both appearance and functionality. The mobile version is considerably worse; it is incredibly sluggish and hangs frequently. Finding emails is challenging. Moreover, some email draughts get arbitrarily erased. Especially when attempting to delete or relocate several messages at once, it takes a long time for messages to load.

What recommendations would you give to someone considering this product?

I like how the program automatically fills in email addresses when I enter the names of coworkers. The most significant recommendation is Micro Focus GroupWise since it is a fantastic, comprehensive set of capabilities that give us everything we need on a single platform. Micro Focus GroupWise is a complete toolkit with many capabilities for synchronizing our work across many businesses and organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Karly M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

It is the most effective collaboration tool

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

These include some features that are pretty special and effective compared to any other ordinary software, as well as straightforward ones. Time is saved by the task being completed swiftly and effectively. Very user-friendly It offers several beautiful features similar to those in Outlook and even more than the default version of Gmail.

What is your favorite aspect of this product?

GroupWise has been a great asset to us. There has been minimal unscheduled downtime, and the platform has remained rock stable. Major maintenance has never been required, which is unheard of. Groupwise's portability makes it quite simple to download from Play and utilize on my phone. We can't always talk to someone at their desk since we are on the phone.

What do you dislike most about this product?

I don't like how it doesn't support some convenience features, like Microsoft Outlook's brand-new "recent things" feature, which lets you instantly connect recently saved files. GroupWise used to be a well-liked product with a wide range of third-party solutions accessible, and it could be sold and supported by a sizable number of consultants and vendors. Setting up Out of Office answers is difficult due to the menus' lack of intuitiveness. It's challenging to share calendars and emails.

What recommendations would you give to someone considering this product?

I like how the program automatically fills in email addresses when I enter the names of coworkers. The most significant recommendation is Micro Focus GroupWise since it is a fantastic, comprehensive set of capabilities that give us everything we need on a single platform. Micro Focus GroupWise is a complete toolkit with many capabilities for synchronizing our work across many businesses and organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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