OpenText Corporation

OpenText GroupWise

Composite Score

8.5 /10

CX Score

8.8 /10

43 Reviews Write a Review

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What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details

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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 91%
Conflict Resolution:: 96%
Strategy & Innovation:: 92%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Enables Productivity
Unique Features
Saves Time

Feature Ratings

Average 89

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Screen Sharing

Notifications

Voice and Video Collaboration

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness

OpenText GroupWise Reviews

Eduardo A.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

the price compared to other manufacturers

What is your favorite aspect of this product?

the colaboration

What do you dislike most about this product?

lack of efficient support

What recommendations would you give to someone considering this product?

verify it with knowledge of the product and need for support

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Grace C.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Highly-Functional easy Collaboration Tool.

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise has a collection of powerful and effective collaboration capabilities which are easy to access and the collaboration quality is good.

What is your favorite aspect of this product?

Voice collaboration and the ability to share screens and even document sharing through the tool functions is amazing.

What do you dislike most about this product?

No dislike from the Micro Focus GroupWise, all are excellent, easy configuration and easy features setting also and the technical community are perfect.

What recommendations would you give to someone considering this product?

Video collaboration, and great tool which provides the best communication to the team and easy sharing and effective ability to transfe various files with different formats.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Victoria J.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2021

Intuitive Document Collaboration Solution.

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Collaboration capabilities through documents and easy file sharing of various files and the conferencing capabilities through high quality Videos and Audios is productive.

What is your favorite aspect of this product?

I like the fact that Micro Focus GroupWise is an easy functional platform with easy options and the collaboration via document is the best i have ever experienced.

What do you dislike most about this product?

Nothing serious to complain or to report as a problem seen from the capabilities of the Micro Focus GroupWise features, all is good and flowing.

What recommendations would you give to someone considering this product?

Micro Focus GroupWise is an amazing conferencing solution with many capabilities for quick sharing of different documents and files, easy screen sharing and coordination that the tool offers is nice.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText GroupWise

What is OpenText GroupWise?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

OpenText GroupWise Ratings

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love OpenText GroupWise?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Search The system can search an entire body of a document for a keyword or phrase.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Screen Sharing The ability to share screens.

Notifications Tool alerts business of an application generated event.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

OpenText GroupWise Reviews

Eduardo A.

Easy to use

Likeliness to Recommend

Pros

Grace C.

Highly-Functional easy Collaboration Tool.

Likeliness to Recommend

Pros

Victoria J.

Intuitive Document Collaboration Solution.

Likeliness to Recommend

Pros

Most Popular OpenText GroupWise Comparisons

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Feature Ratings

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Screen Sharing

Notifications

Voice and Video Collaboration

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness