OpenText Corporation

OpenText GroupWise

Composite Score

8.5 /10

CX Score

8.8 /10

44 Reviews Write a Review

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What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 92%
Conflict Resolution:: 96%
Strategy & Innovation:: 92%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Enables Productivity
Unique Features
Saves Time

Feature Ratings

Average 88

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Voice and Video Collaboration

Screen Sharing

Notifications

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness

OpenText GroupWise Reviews

Kaikai M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

A Great Collaboration Software

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise offers great collaboration features including email, chat, task management, calendar, and document management. All these features comes at an affordable cost for business.

What is your favorite aspect of this product?

I like that Micro Focus GroupWise can handle every aspect of Workplace collaboration. The software offers amazing features and that are well laid out for easy understanding. The UI is great. I like that the software is scalable

What do you dislike most about this product?

Micro Focus GroupWise hasn't been problematic

What recommendations would you give to someone considering this product?

For the best workplace collaboration software, I recommend Micro Focus GroupWise because it has been a success in our business. It's easy to use, resourceful and affordable.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Caring

Lulu H.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Better Workplace Collaboration - Micro Focus Group

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise is an all round collaboration software that makes messaging, document management, and task management easy. The software is also very secure which ensures secure communications.

What is your favorite aspect of this product?

I like that managing tasks is easy with this software. We can keep up as a team thanks to the messaging features. Document management and collaboration features works great as well.

What do you dislike most about this product?

No particular hurdles that I can think about.

What recommendations would you give to someone considering this product?

For workplace collaboration and business instant messaging, I recommend Micro Focus GroupWise. It had been serving as well since inception.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Kiguta A.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Business Collaboration Made Easy

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

What makes Micro Focus GroupWise unique is the fact that it's an all round business collaboration software. It makes instant messaging, task management, and document management easy among other functionalities. All these comes at a great price.

What is your favorite aspect of this product?

I like that Micro Focus GroupWise offers so many features and therefore ideal business software. Besides being resourceful, the software is also pocket friendly. Using Micro Focus GroupWise is straightforward. It comes with some great security features.

What do you dislike most about this product?

Not any serious hurdle experienced using Micro Focus GroupWise.

What recommendations would you give to someone considering this product?

This is one software I recommend without reservations as it is a performer. It is multi-purpose and comes at a cost many businesses can afford.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

OpenText GroupWise

What is OpenText GroupWise?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

OpenText GroupWise Ratings

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love OpenText GroupWise?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Search The system can search an entire body of a document for a keyword or phrase.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Screen Sharing The ability to share screens.

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

OpenText GroupWise Reviews

Kaikai M.

A Great Collaboration Software

Likeliness to Recommend

Pros

Lulu H.

Better Workplace Collaboration - Micro Focus Group

Likeliness to Recommend

Pros

Kiguta A.

Business Collaboration Made Easy

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Voice and Video Collaboration

Screen Sharing

Notifications

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness