OpenText Corporation

OpenText Extended ECM

Composite Score

8.1 /10

CX Score

8.1 /10

35 Reviews Write a Review

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What is OpenText Extended ECM?

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

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OpenText Extended ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Extended ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Extended ECM?

3% Negative

8% Neutral

89% Positive

Pros

Acts with Integrity
Reliable
Security Protects
Unique Features

Feature Ratings

Average 84

Access Permissions Management

Search

ECM Document Management

Workflow Process Automation

Mobile

Collaboration

File Approvals Esignatures

Capture Channels

Ediscovery Audit Trail

File Conversion

Metadata Management

Vendor Capability Ratings

Average 79

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

OpenText Extended ECM Reviews

Pavan Kumar R.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Excellent management with different features

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

Integration with leading enterprise applications: OpenText Extended ECM has a high level of integration with leading enterprise applications, including SAP, Oracle, Microsoft, and Salesforce. This means that users can access and manage content directly from within these applications, rather than having to switch between multiple systems.

What is your favorite aspect of this product?

OpenText Extended ECM offers a range of powerful capabilities that can help organizations improve their efficiency, productivity, and security, and I believe that many organizations can benefit from these features.

What do you dislike most about this product?

Implementation complexity: OpenText Extended ECM is a comprehensive solution, and implementing it can be complex and require significant resources. Therefore, it is important to plan the implementation carefully and ensure that you have the necessary technical expertise to support it.

What recommendations would you give to someone considering this product?

Define your business requirements: It is important to understand your business requirements and identify the specific problems that you are trying to solve. This will help you to evaluate whether OpenText Extended ECM is the right solution for your organization, and whether it will address your specific needs.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Anjaneyulu P.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Powerful and reliable ECM is a single solution.

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

Integration capabilities OpenText Extended ECM has strong integration capabilities, allowing it to be easily integrated with a wide range of third-party applications and systems, including enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and more. This makes it easy for organizations to customize and tailor the solution to meet their specific needs.

What is your favorite aspect of this product?

Extended ECM is its ability to automate and optimize workflows.

What do you dislike most about this product?

OpenText Extended ECM is a high-end solution, and the cost can be a barrier for some organizations, especially small businesses.

What recommendations would you give to someone considering this product?

Assess your business needs before investing in any content management solution, it's important to assess your business needs and identify the features and functionalities that are most critical to your organization. This will help you evaluate if OpenText Extended ECM is the right fit for your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sunil A.

Role: Consultant
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Ease of integeration, but a bit pricey..

Likeliness to Recommend

10 /10

What differentiates OpenText Extended ECM from other similar products?

The integration capabilities and functionalities.

What is your favorite aspect of this product?

Ease of Use

What do you dislike most about this product?

License Cost

What recommendations would you give to someone considering this product?

Evaluate the business need and requirements.

Pros

Reliable
Performance Enhancing
Trustworthy
Saves Time

OpenText Extended ECM

What is OpenText Extended ECM?

Company Details

Book a Free Demo Today!

Awards & Recognition

OpenText Extended ECM Ratings

85 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love OpenText Extended ECM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

OpenText Extended ECM Reviews

Pavan Kumar R.

Excellent management with different features

Likeliness to Recommend

Pros

Anjaneyulu P.

Powerful and reliable ECM is a single solution.

Likeliness to Recommend

Pros

Sunil A.

Ease of integeration, but a bit pricey..

Likeliness to Recommend

Pros

Most Popular OpenText Extended ECM Comparisons

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Laserfiche

DocStar

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Feature Ratings

Access Permissions Management

Search

ECM Document Management

Workflow Process Automation

Mobile

Collaboration

File Approvals Esignatures

Capture Channels

Ediscovery Audit Trail

File Conversion

Metadata Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support