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What is OpenText eDiscovery and Investigations?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and Investigations?
Pros
- Helps Innovate
- Trustworthy
- Enables Productivity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Classification and Data Parsing
Native Format
Annotations
Chain of Custody Preservation
Legal Hold
Review
Email Threading
Audio Transcription
Data Analysis and Visualization
Tagging Metadata and Organization
Optical Character Recognition
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
OpenText eDiscovery and Investigations Reviews
- Role: Human Resources
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2020
It works for what you need
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
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