OpenText Corporation

OpenText Data Protector

Composite Score

7.1 /10

CX Score

7.3 /10

38 Reviews Write a Review

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What is OpenText Data Protector?

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

Company Details

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Awards & Recognition

OpenText Data Protector won the following awards in the Backup and Availability category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

2 Top Rated Features

2023

2 Top Rated Capabilities

5 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2019 Data Quadrant Champion

2019

OpenText Data Protector Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Data Protector.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

91 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 94%
Conflict Resolution:: 83%
Strategy & Innovation:: 83%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Data Protector?

2% Negative

13% Neutral

85% Positive

Pros

Client's Interest First
Transparent
Generous Negotitation
Over Delivered

Feature Ratings

Average 82

Analytics

Physical Backup for Multiple Platforms

Backup Automation

Backup of Cloud Based Data

Integration With Storage Arrays

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Deduplication Implementation

Virtual Machine Backup

File Explorer Granular Restore

Application Awareness

Vendor Capability Ratings

Average 79

Breadth of Features

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

OpenText Data Protector Reviews

Role: Finance
Industry: Communications
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Fantastic product

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Efficient Service
Effective Service
Altruistic

Role: Finance
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Great product with support to enable your success!

Likeliness to Recommend

5 /10

Pros

Reliable
Caring
Saves Time
Client Friendly Policies

Cons

Less Transparent

Pattie Y.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Fantastic product

Likeliness to Recommend

6 /10

What differentiates OpenText Data Protector from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

Great product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText Data Protector

What is OpenText Data Protector?

Company Details

Need Assistance?

Awards & Recognition

2021 Emotional Footprint Champion

2019 Data Quadrant Champion

OpenText Data Protector Ratings

76 Likeliness to Recommend

91 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love OpenText Data Protector?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

OpenText Data Protector Reviews

Fantastic product

Likeliness to Recommend

Pros

Great product with support to enable your success!

Likeliness to Recommend

Pros

Cons

Pattie Y.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Analytics

Physical Backup for Multiple Platforms

Backup Automation

Backup of Cloud Based Data

Integration With Storage Arrays

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Deduplication Implementation

Virtual Machine Backup

File Explorer Granular Restore

Application Awareness

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Usability and Intuitiveness