OpenText APM Logo
OpenText APM Logo
OpenText Corporation

OpenText APM

Composite Score
7.7 /10
CX Score
8.0 /10
Category
OpenText APM
7.7 /10

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
88%
Conflict Resolution:
92%
Strategy & Innovation:
89%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

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1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

90

Non-Commodity Operating Systems

89

Application Discovery

89

Domain-Centric AI/ML

89

Domain-Agnostic AI/ML

87

Scalability

85

Synthetic Monitoring (RUM)

84

Transaction Request Performance

84

Server Monitoring

83

Automated Diagnostics

83

Application Request Tracing

81

Vendor Capability Ratings

Average 80

Breadth of Features

83

Quality of Features

83

Ease of Implementation

83

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

79

Ease of Customization

79

Ease of Data Integration

79

Availability and Quality of Training

77

Vendor Support

77

OpenText APM Reviews

Javier V.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

What makes this product different is that Micro focus allows simple record management and a very reliable instrument for remote monitoring. Also, I use the micro focus tool to automate many banking applications like: Windows applications, web applications and mainframe applications. Therefore, we feel it is different from other products.

What is your favorite aspect of this product?

What we like most about this product is that I can make using applications more instant and easier, and I don't even have to deal with universal delivery and VM management.

What do you dislike most about this product?

So far in our organization there have been no negative situations or events with the use of the tool, on the other hand, both the customer and the technical equipment are satisfied with its operation.

What recommendations would you give to someone considering this product?

We can recommend Micro focus because it has a high demand from experienced people in the market. Plus, it's simple to run and use, making it the best option to start with this instrument for a career in automation and a confident future.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Yazunari T.

  • Role: Student Academic
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

transparency throughout the process

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Great business level. the main characteristic of it is the rules correlation engine and the capabilities it has are almost exceptional and literally stand out comparGreat business level. the main characteristic of it is the rules correlation engine and the capabilities it ed to its competitors. This processing and transmission of data is to obtain new quality information on the state that I require and the process that my company carries out, it includes different areas of the digital world such as electronics, computers. that is, a highly combined process of thought and action in order to create information technology and software solutions.

What is your favorite aspect of this product?

It is very easy to implement collaborating and managing the information provided from services to various industries, it is presented in more than 40 countries and makes the approach of resources immediate, guaranteeing advanced management that gives a decisive and adequate response to automated incidents. identified processes

What do you dislike most about this product?

That I cannot rate websites that have received less than 5 minutes of use. I think the 5 minute threshold should be lowered as I now have hundreds of sites that I cannot rank in my database. They offered us a multi-year payment plan so that we could adjust along with a discount. We are still using them, but that would be my only dislike in this category.

What recommendations would you give to someone considering this product?

Visibility of what remote workers are doing and provides a tool for managers to track user productivity. Since they are a communication system that connect several computers and are basically made up of users.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Tianwen D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Automation of functional tests.

Likeliness to Recommend

9 /10

What differentiates OpenText APM from other similar products?

Micro Focus has the distinction of being one of the best web application functional testing tools on the market, allowing open source automation tools, easy to integrate with ALM allowing multiple tests to run at the same time.

What is your favorite aspect of this product?

Like Micro Focus provides a wide scope for testing applications from most platforms such as Web, Desktop App, API, with AI-based object identifier options, useful for identifying and saving objects from a cluttered user interface, which reduces a significant time in the collection of objects.

What do you dislike most about this product?

I find that Micro Focus has high maintenance and authorization costs.

What recommendations would you give to someone considering this product?

I recommend Micro Focus for being an excellent alternative to improve, streamline business processes and reduce time to market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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