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What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
2
Since last award
99 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 89%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Scalability
Synthetic Monitoring (RUM)
Transaction Request Performance
Server Monitoring
Automated Diagnostics
Application Request Tracing
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
OpenText APM Reviews

Javier V.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fantastic product
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
What makes this product different is that Micro focus allows simple record management and a very reliable instrument for remote monitoring. Also, I use the micro focus tool to automate many banking applications like: Windows applications, web applications and mainframe applications. Therefore, we feel it is different from other products.
What is your favorite aspect of this product?
What we like most about this product is that I can make using applications more instant and easier, and I don't even have to deal with universal delivery and VM management.
What do you dislike most about this product?
So far in our organization there have been no negative situations or events with the use of the tool, on the other hand, both the customer and the technical equipment are satisfied with its operation.
What recommendations would you give to someone considering this product?
We can recommend Micro focus because it has a high demand from experienced people in the market. Plus, it's simple to run and use, making it the best option to start with this instrument for a career in automation and a confident future.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Yazunari T.
- Role: Student Academic
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
transparency throughout the process
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Great business level. the main characteristic of it is the rules correlation engine and the capabilities it has are almost exceptional and literally stand out comparGreat business level. the main characteristic of it is the rules correlation engine and the capabilities it ed to its competitors. This processing and transmission of data is to obtain new quality information on the state that I require and the process that my company carries out, it includes different areas of the digital world such as electronics, computers. that is, a highly combined process of thought and action in order to create information technology and software solutions.
What is your favorite aspect of this product?
It is very easy to implement collaborating and managing the information provided from services to various industries, it is presented in more than 40 countries and makes the approach of resources immediate, guaranteeing advanced management that gives a decisive and adequate response to automated incidents. identified processes
What do you dislike most about this product?
That I cannot rate websites that have received less than 5 minutes of use. I think the 5 minute threshold should be lowered as I now have hundreds of sites that I cannot rank in my database. They offered us a multi-year payment plan so that we could adjust along with a discount. We are still using them, but that would be my only dislike in this category.
What recommendations would you give to someone considering this product?
Visibility of what remote workers are doing and provides a tool for managers to track user productivity. Since they are a communication system that connect several computers and are basically made up of users.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Tianwen D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Automation of functional tests.
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Micro Focus has the distinction of being one of the best web application functional testing tools on the market, allowing open source automation tools, easy to integrate with ALM allowing multiple tests to run at the same time.
What is your favorite aspect of this product?
Like Micro Focus provides a wide scope for testing applications from most platforms such as Web, Desktop App, API, with AI-based object identifier options, useful for identifying and saving objects from a cluttered user interface, which reduces a significant time in the collection of objects.
What do you dislike most about this product?
I find that Micro Focus has high maintenance and authorization costs.
What recommendations would you give to someone considering this product?
I recommend Micro Focus for being an excellent alternative to improve, streamline business processes and reduce time to market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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