OpenText APM Logo
OpenText APM Logo
OpenText Corporation

OpenText APM

Composite Score
7.6 /10
CX Score
7.9 /10
Category
OpenText APM
7.6 /10

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
8% Neutral
91% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

91

Non-Commodity Operating Systems

89

Application Discovery

89

Domain-Centric AI/ML

89

Domain-Agnostic AI/ML

86

Scalability

84

Transaction Request Performance

84

Application Request Tracing

83

Server Monitoring

83

Synthetic Monitoring (RUM)

83

Error Reporting

82

Vendor Capability Ratings

Average 79

Quality of Features

83

Ease of Implementation

83

Breadth of Features

82

Business Value Created

79

Ease of Customization

79

Ease of IT Administration

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of Data Integration

77

Availability and Quality of Training

76

OpenText APM Reviews

Rafael G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Unlike other products this serves as the only panel to control the quality of the software and implement rigorous and auditable life cycle processes. We can also achieve high efficiency in your tests and measure quality. Ease of organizing requirements, test cases and problems by projects.

What is your favorite aspect of this product?

What I like the most about this product is that the notification mechanism and the reporting functions are also competitive, plus it is very easy to generate reports and also custom reports.

What do you dislike most about this product?

Since we have been using this product, we have not found any fault with it, since the history section and the version control section are really feasible to make things easier. Defect tracking has highlights that can be used to more easily classify and assign tasks. So we have not found any fault.

What recommendations would you give to someone considering this product?

We can recommend this product as it adapts very easily to our needs, since our equipment can be complemented with this product.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Javier V.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

What makes this product different is that Micro focus allows simple record management and a very reliable instrument for remote monitoring. Also, I use the micro focus tool to automate many banking applications like: Windows applications, web applications and mainframe applications. Therefore, we feel it is different from other products.

What is your favorite aspect of this product?

What we like most about this product is that I can make using applications more instant and easier, and I don't even have to deal with universal delivery and VM management.

What do you dislike most about this product?

So far in our organization there have been no negative situations or events with the use of the tool, on the other hand, both the customer and the technical equipment are satisfied with its operation.

What recommendations would you give to someone considering this product?

We can recommend Micro focus because it has a high demand from experienced people in the market. Plus, it's simple to run and use, making it the best option to start with this instrument for a career in automation and a confident future.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Yazunari T.

  • Role: Student Academic
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

transparency throughout the process

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Great business level. the main characteristic of it is the rules correlation engine and the capabilities it has are almost exceptional and literally stand out comparGreat business level. the main characteristic of it is the rules correlation engine and the capabilities it ed to its competitors. This processing and transmission of data is to obtain new quality information on the state that I require and the process that my company carries out, it includes different areas of the digital world such as electronics, computers. that is, a highly combined process of thought and action in order to create information technology and software solutions.

What is your favorite aspect of this product?

It is very easy to implement collaborating and managing the information provided from services to various industries, it is presented in more than 40 countries and makes the approach of resources immediate, guaranteeing advanced management that gives a decisive and adequate response to automated incidents. identified processes

What do you dislike most about this product?

That I cannot rate websites that have received less than 5 minutes of use. I think the 5 minute threshold should be lowered as I now have hundreds of sites that I cannot rank in my database. They offered us a multi-year payment plan so that we could adjust along with a discount. We are still using them, but that would be my only dislike in this category.

What recommendations would you give to someone considering this product?

Visibility of what remote workers are doing and provides a tool for managers to track user productivity. Since they are a communication system that connect several computers and are basically made up of users.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

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