OpenText Corporation

OpenText APM

Composite Score

7.6 /10

CX Score

7.9 /10

52 Reviews Write a Review

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What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details

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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Product Impact
Contract Negotiation

2022

OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative

8% Neutral

91% Positive

Pros

Enables Productivity
Efficient Service
Respectful
Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

Non-Commodity Operating Systems

Application Discovery

Domain-Centric AI/ML

Domain-Agnostic AI/ML

Scalability

Transaction Request Performance

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Error Reporting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training

OpenText APM Reviews

Role: Consultant
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Big up with real-time monitoring of our servers.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marcos P.

Role: Sales Marketing
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Immediate and secure connection to our organization's local file servers on all my mobile devices. Also, I can use a browser anywhere in the world and earn income that way. I love being able to share a file with a customer outside our organization and share it very securely. I can see ALL files and folders on the organization's servers.

What is your favorite aspect of this product?

What nks likes most about this product is that it is an automation test instrument. I hope the buyer interface is quite simple to use. However, even inserting fairly basic functionality requires several steps.

What do you dislike most about this product?

From the moment we used this product, we did not notice any flaws, as the product is of exceptional quality, in addition, it has access to shared data, you can simply view the information or have the possibility to comment.

What recommendations would you give to someone considering this product?

We can recommend this product because it is an extremely flexible file sharing solution that allows multiple team members to work together.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Jeannine G.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

A product that is here to stay

Likeliness to Recommend

9 /10

What differentiates OpenText APM from other similar products?

We can write our own code using vbscript to cover all our business requirements. It is highly scalable as it supports clustering. Quality Center is used as an ALM solution by all R&D throughout the organization. Solves complete phases of the Software life cycle.

What is your favorite aspect of this product?

Among the aspects that stand out greatly in the product is undoubtedly its Workflow Management, as well as Test Plan and Test Execution, on the other hand, it has good User Management, Release Management, Defect Management and Requirements Management. . On the other hand the administration of the site is very good.

What do you dislike most about this product?

The Agility of the product is a point against which is quite difficult to overcome, since although it is very robust, it leaves much to be desired in terms of agility, its portfolio is not the best either, but one as a user can adapt with a little experience using the product. .

What recommendations would you give to someone considering this product?

It is a robust and highly scalable solution to support all business needs. It can be adapted to any organization and you can solve all your problems in one way or another by customizing it. It improves a lot of productivity and visibility. For an organization that has fully embraced the SAFe structure, including the naming terminology, it is less appropriate and other than that.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText APM

What is OpenText APM?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

OpenText APM Ratings

82 Likeliness to Recommend

2 Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love OpenText APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Request Tracing Detail key attributes of application requests and transactions.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

OpenText APM Reviews

Big up with real-time monitoring of our servers.

Likeliness to Recommend

Pros

Marcos P.

Fantastic product

Likeliness to Recommend

Pros

Jeannine G.

A product that is here to stay

Likeliness to Recommend

Pros

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Feature Ratings

Enterprise Cloud Platform Support

Non-Commodity Operating Systems

Application Discovery

Domain-Centric AI/ML

Domain-Agnostic AI/ML

Scalability

Transaction Request Performance

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Error Reporting

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training