OpenText Corporation

OpenText APM

Composite Score

7.6 /10

CX Score

7.9 /10

52 Reviews Write a Review

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What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details

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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Product Impact
Contract Negotiation

2022

OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative

8% Neutral

91% Positive

Pros

Enables Productivity
Efficient Service
Respectful
Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

Non-Commodity Operating Systems

Application Discovery

Domain-Centric AI/ML

Domain-Agnostic AI/ML

Scalability

Transaction Request Performance

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Error Reporting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training

OpenText APM Reviews

Sarah Z.

Role: Public Sector
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Micro Focus is great!

Likeliness to Recommend

8 /10

What differentiates OpenText APM from other similar products?

The team can easily coordinate from various locations and on various platforms thanks to the simple and intuitive Micro Focus Filr functionalities. Excellent editing capabilities are offered for files, and Micro Focus Filr makes it simple to decide how to share files safely with specific users on a variety of devices.

What is your favorite aspect of this product?

A good application for sharing huge amounts of info is Micro Focus. It enables users to give invitations to those who will be receiving documents, drawings, reports, etc. Once a team member (or several team members) has access to shared data, they can either watch it without commenting or add their comments and contributions to the shared file site. When the inviting party determines the invitee’s degree of access, this happens. If necessary, the inviter may also specify a time when this access expires or leave it open-ended for the duration of the endeavor.

What do you dislike most about this product?

Controls for desktop applications’ file synchronization. For instance, if someone were to attempt to clean up their local hard disk, they might delete files from Filr. An admin should be informed of such an event so they can authorize it before it takes place.

What recommendations would you give to someone considering this product?

You are fortunate if you are concerned about someone else hosting your cloud storage. The cloud storage utility Micro Focus Filr is excellent. This program is easy to use and well-encrypted. Very comparable to Microsoft Onedrive and Dropbox.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Cons

Vendor's Interest First
Slower Product Innovation

Joynal A.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2022

Fantastic Tool!

Likeliness to Recommend

5 /10

What differentiates OpenText APM from other similar products?

It is very customizable to present you with precisely the information you want to see, in the order you want to see it in, and can generate reports of the same with ease.

What is your favorite aspect of this product?

All custom filters/view can be saved and shared with others easily too, making it great for teams to be able to quite literally "be on the same page" when discussing outstanding defects pertaining to them.

What do you dislike most about this product?

There is also a rather steep learning curve at first as the tool is so vastly configurable, and the many options can seem overwhelming at first.

What recommendations would you give to someone considering this product?

Try it before buying it if you can, see if they can loan you a trial license for a month at least.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Includes Product Enhancements

Cons

Commodity Features
Less Effective Service

Hatice K.

Role: Information Technology
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Trusted Application

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Micro Focus Apm is very good Product and safe and trusted

What is your favorite aspect of this product?

For example one trqnsection is latest I can see where is the problem

What do you dislike most about this product?

Some times Services down

What recommendations would you give to someone considering this product?

Auto update and install

Pros

Trustworthy
Efficient Service
Effective Service
Caring

OpenText APM

What is OpenText APM?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

OpenText APM Ratings

82 Likeliness to Recommend

2 Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love OpenText APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Request Tracing Detail key attributes of application requests and transactions.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

OpenText APM Reviews

Sarah Z.

Micro Focus is great!

Likeliness to Recommend

Pros

Cons

Joynal A.

Fantastic Tool!

Likeliness to Recommend

Pros

Cons

Hatice K.

Trusted Application

Likeliness to Recommend

Pros

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Feature Ratings

Enterprise Cloud Platform Support

Non-Commodity Operating Systems

Application Discovery

Domain-Centric AI/ML

Domain-Agnostic AI/ML

Scalability

Transaction Request Performance

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Error Reporting

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training