What is OpenText AI and Analytics?
OpenText™ AI & Analytics Services brings data, people and technology together to deliver valuable insights. The team of experienced experts provides business and analytics solutions that deliver immediate value and help organizations prepare for the demands of the future.
Company Details
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Get AssistanceOpenText AI and Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
90 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText AI and Analytics?
Pros
- Reliable
- Effective Service
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
Dashboard
BI Platform Administration
Self Service and Ad Hoc Capabilities
Collaboration
BI Security
Intelligent Alerts and Notifications
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
OpenText AI and Analytics Reviews
Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
The powerful tool for your reporting needs!
Likeliness to Recommend
What differentiates OpenText AI and Analytics from other similar products?
The OpenText Analytics tool is used to fulfill our departmental-wise reporting needs and it is a very great tool for all the analytics requirements. It provides great reporting capabilities to our custom solutions in a very efficient way.
What is your favorite aspect of this product?
The best part is the ability to integrate with multiple data sources such as web services, connectors, APIs, etc. Some of the best features of OpenText Analytics are: 1) Excellent data import functionality. 2) Ability to customize the end-user reports. 3) Allowing scripts in the reporting for customize data reports. 4) Great user security at all levels.
What do you dislike most about this product?
The implementation of the solution is very complex and takes so much time. While working, lots of software bugs were identified during the validation of the reports. The control of data to the users is also very challenging and complex.
What recommendations would you give to someone considering this product?
You can evaluate the OpenText Analytics solution if it matches your needs. The pricing would be a factor, may please check before considering. You can also consider OpenText Analytics if you have more complex reporting and you need to see the final outcome in few steps. Overall a good analytics solution.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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