What is OpenText AI and Analytics?
OpenText™ AI & Analytics Services brings data, people and technology together to deliver valuable insights. The team of experienced experts provides business and analytics solutions that deliver immediate value and help organizations prepare for the demands of the future.
Company Details
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Get AssistanceOpenText AI and Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
90 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText AI and Analytics?
Pros
- Reliable
- Effective Service
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
Dashboard
BI Platform Administration
Self Service and Ad Hoc Capabilities
Collaboration
BI Security
Intelligent Alerts and Notifications
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
OpenText AI and Analytics Reviews
Jay .
- Role: Operations
- Industry: Finance
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2022
The use of AI really works amazing.
Likeliness to Recommend
What differentiates OpenText AI and Analytics from other similar products?
AI makes it different works from other tools. We have worked for different vendor but it works really well and smoothly genrate data into graphical representation for clients and that's make it to different.
What is your favorite aspect of this product?
Data analysis works does really well. It also have enhancing data analytics problem solving tool that's is enough to install and use for your organisation.
What do you dislike most about this product?
We used this for a long time but didn't find anything that dislike in this tool.
What recommendations would you give to someone considering this product?
Definitely will recommend it to our all user client
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Rohan B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
The best ECM solution available worldwide
Likeliness to Recommend
What differentiates OpenText AI and Analytics from other similar products?
It covers the whole archiving process including scanning, separation, rendition, OCR, storage, and customer-views through an SAP
What is your favorite aspect of this product?
OpenText handles high volumes of data very well and is stable when handling large volumes. OpenText provides a solid security model that is intuitive to users and easy for them to grasp. OpenText integrates well to he transitional file/folder based models that many end users prefer.
What do you dislike most about this product?
Integration with other products such as Microsoft Outlook is not easy Few document types accepted
What recommendations would you give to someone considering this product?
The good thing about OpenText is that it offers different versions which therefore means there is a version for different needs and any business can find a version that suits their needs. Whether you need OpenText for non technical use for instance for general document management and storage, OpenText Content Suite works well. But for handling accounting issues, you need ECM OpenText version. Therefore most businesses can benefit from OpenText. You just have to know what works for your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Himanshu S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2021
Low on budget, don't go for this analytics tool.
Likeliness to Recommend
What differentiates OpenText AI and Analytics from other similar products?
For custom reporting, OpenText Analytics is much better than its competitors.
What is your favorite aspect of this product?
Custom reporting is my favorite aspect. Also, it connects to higher number of other sources easily.
What do you dislike most about this product?
Filters section in report, its UI is outdated. It can improve big time on the documentation. Also, it is costly.
What recommendations would you give to someone considering this product?
If you have the budget and have the need for advanced custom reporting, this is a very good tool.
Pros
- Reliable
- Trustworthy
- Effective Service
- Respectful
Cons
- Vendor Friendly Policies
- Under Delivered
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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