OpenCart Customer Reviews 2024

OpenCart

Composite Score

7.2 /10

CX Score

7.3 /10

22 Reviews Write a Review

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What is OpenCart?

OpenCart is one of the worlds leading open source ecommerce platforms, helping tens of thousands of merchants sell products online. Designed feature rich, easy to use, search engine friendly and with a visually appealing interface. Easy to design and develop for using PHP, hundreds of module developers have already created additional features through 10,000+ available extensions.

Company Details

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Awards & Recognition

OpenCart won the following awards in the B2C eCommerce category

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0 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

5 Top Rated Features

2022

OpenCart Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenCart.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

84 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenCart?

13% Negative

0% Neutral

87% Positive

Pros

Respectful
Client Friendly Policies
Fair
Acts with Integrity

Feature Ratings

Average 84

Order Management

Content Management

Catalog Management

Order Portal

Integrated Search

Payment Processing

Retargeting Capabilities

Content Localization

Reporting and Analytics

Predictive Recommendations

Microsite Management

Vendor Capability Ratings

Average 74

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

OpenCart Reviews

Ghanshyam T.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Good to build a store for small catalog.

Likeliness to Recommend

7 /10

What differentiates OpenCart from other similar products?

Simple CMS to build a store Easy to use admin and code structure

What is your favorite aspect of this product?

Security Sales Rules Marketing Rules

What do you dislike most about this product?

Not provide Default B2B Multi site not possible

What recommendations would you give to someone considering this product?

When client have small catalog then it's good to use. Provided all basic e-commerce functionality for small store setup

Pros

Reliable
Enables Productivity
Inspires Innovation
Caring

Cons

Leverages Incumbent Status

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to use. Much tech support available if needed

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Trustworthy
Unique Features
Client Friendly Policies

Role: Industry Specific Role
Industry: Construction
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Not a bad product. Ease of use is not there.

Likeliness to Recommend

5 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Charges for Enhancements

OpenCart

What is OpenCart?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

OpenCart Ratings

80 Likeliness to Recommend

2 Since last award

84 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love OpenCart?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Management Includes collaboration, check-in/check-out, and version control.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Content Localization The solution provides support for multiple languages and currencies.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

OpenCart Reviews

Ghanshyam T.

Good to build a store for small catalog.

Likeliness to Recommend

Pros

Cons

Easy to use. Much tech support available if needed

Likeliness to Recommend

Pros

Not a bad product. Ease of use is not there.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Order Management

Content Management

Catalog Management

Order Portal

Integrated Search

Payment Processing

Retargeting Capabilities

Content Localization

Reporting and Analytics

Predictive Recommendations

Microsite Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support