OpenText Corporation

Open Text Asset Management

Composite Score

7.4 /10

CX Score

7.9 /10

8 Reviews Write a Review

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What is Open Text Asset Management?

OpenText™ Asset Management delivers enterprise-ready IT hardware and software asset management. Assign costs, track financials, manage asset lifecycles, demonstrate software compliance to contracts, manage vendors, see carbon impact, and more with SaaS-based ease.

Company Details

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Open Text Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Open Text Asset Management?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 77

Advanced License Management

Software Inventory Management

Audit Scheduling and Management

Integrated Discovery

Data Center Analytics

License Optimization Insights

License Compliance Tracking

Contract Management

Software Usage Metering

Decentralized Management

Analytics and Reporting

Vendor Capability Ratings

Average 79

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

IT Asset Management - Enterprise

Score 7.7

View Open Text Asset Management in this category (opens in a new tab)

Open Text Asset Management Reviews

Luigi i.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Pricey and difficult to adapt

Likeliness to Recommend

8 /10

What differentiates Open Text Asset Management from other similar products?

Overall market solution industry support various use case adaptable

What is your favorite aspect of this product?

Integration and automation

What do you dislike most about this product?

Still to difficult to integrate across lifecycles

What recommendations would you give to someone considering this product?

Build various use cases to test business capabilities

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Effective Service

Vivek M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Open Text Asset Management from other similar products?

Better product

What is your favorite aspect of this product?

ease of use, easy to manage asset inventory

What do you dislike most about this product?

Reporting needs to be improved as well as technical support

What recommendations would you give to someone considering this product?

i would definitely recommend to others.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Effective Service

Matias A.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Streamline Asset Tracking and Improve IT Service

Likeliness to Recommend

9 /10

What differentiates Open Text Asset Management from other similar products?

Using the program, users can track assets from purchase to disposal, including procurement, deployment, maintenance, and retirement. This tool provides a comprehensive asset management picture, allowing firms to maximize equipment use while lowering expenses. It integrates well with IT Service Management (ITSM) solutions. This integration enables a single approach to asset management and IT service delivery. Businesses may improve productivity, reduce downtime, and improve overall IT service quality by combining asset management with ITSM.

What is your favorite aspect of this product?

I like Micro Focus Asset Management X's user-friendly interface and how simple it is to use the site. The software has a clean and intuitive design, making accessing and using its different functions simple. Furthermore, the powerful reporting and analytics features of Micro Focus Asset Management X provide significant insights into asset performance and utilization.

What do you dislike most about this product?

The functionality of Micro Focus Asset Management X's mobile app is one area where it might be improved. Although the product has a mobile app, some users have experienced minor faults in its operation. Therefore, resolving these issues will give a more consistent and seamless user experience.

What recommendations would you give to someone considering this product?

The software's distinctive characteristics, such as comprehensive asset lifecycle management and interaction with ITSM, make it a potent tool for improving asset use and lowering costs. Micro Focus Management Asset X has the potential to become an even more vital tool for firms looking to optimize their asset management efforts by addressing the highlighted areas for improvement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Open Text Asset Management

What is Open Text Asset Management?

Company Details

Need Assistance?

Open Text Asset Management Ratings

85 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Open Text Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

Audit Scheduling and Management The solution automates and schedules routine internal software compliance audits to verify compliance with license agreements and identify non-compliance issues

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Data Center Analytics Information regarding capacity and challenges unique to datacenters, such as workload modelling, virtual licensing, and mapping virtual instances to hosts.

License Optimization Insights Provide actionable insights, data, and recommendations to optimize software licensing and purchasing.

License Compliance Tracking Monitors license compliance for installed and purchased software, tracks renewal and expiration dates, and sends alerts for potential non-compliance issues.

Contract Management Allocate software to contracts, store all contracts in a central repository, and manage contracts with alerts for upcoming renewals, payments, and expirations.

Software Usage Metering Includes out-of-the-box support for software usage tracking to identify heavily used or unused assets across the cloud and network and collect unused licenses.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

IT Asset Management - Enterprise

Open Text Asset Management Reviews

Luigi i.

Pricey and difficult to adapt

Likeliness to Recommend

Pros

Vivek M.

Easy to use

Likeliness to Recommend

Pros

Matias A.

Streamline Asset Tracking and Improve IT Service

Likeliness to Recommend

Pros

Feature Ratings

Advanced License Management

Software Inventory Management

Audit Scheduling and Management

Integrated Discovery

Data Center Analytics

License Optimization Insights

License Compliance Tracking

Contract Management

Software Usage Metering

Decentralized Management

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement