edX

Open edX

Composite Score

7.8 /10

CX Score

8.1 /10

31 Reviews Write a Review

Claim Software

What is Open edX?

Open edX is the open source platform that powers edX.org. Through our commitment to the open source vision, Open edX code is freely available to the community. Institutions and companies can host their own instances of Open edX and offer their own classes. Educators can extend the platform to build learning tools that precisely meet their needs. And developers can contribute new features to the Open edX platform.

Company Details

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Awards & Recognition

Open edX won the following awards in the Learning Experience Platforms category

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4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

11 Top Rated Features

2022

Open edX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Open edX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 87%
Conflict Resolution:: 93%
Strategy & Innovation:: 93%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Open edX?

6% Negative

8% Neutral

86% Positive

Pros

Respectful
Trustworthy
Helps Innovate
Inspires Innovation

Feature Ratings

Average 86

Recommendation Engine

LMS Integration

Collaboration Tools

Blended Learning

Course authoring

Reporting

Social Features

Mobile Learning

Gamification

User Published Content

Dashboard

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Customization

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Open edX Reviews

James M.

Role: Student Academic
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Awesome product, easy to use and time-bound.

Likeliness to Recommend

8 /10

What differentiates Open edX from other similar products?

One unique feature is the availability of downloadable learning videos. Also, the ability to complete a course without an initial payment.

What is your favorite aspect of this product?

An Authenticated Certificate of completion awarded at the end of each course.

What do you dislike most about this product?

Discussion forum. The forum seems to be neglected most of the time.

What recommendations would you give to someone considering this product?

I highly recommend taking up several courses.

Pros

Helps Innovate
Effective Service
Saves Time
Reliable

Cons

Vendor's Interest First
Under Delivered

Tracy I.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Open Source Education!

Likeliness to Recommend

8 /10

What differentiates Open edX from other similar products?

Open Edx is way more engaging.

What is your favorite aspect of this product?

This is a last-generation, full-featured, open-source platform for online learning allowing us the ability to offer our employees access to a breadth of online learning that moves with them.

What do you dislike most about this product?

Verified Certificates are pricey, and it would be great to have live online evaluations.

What recommendations would you give to someone considering this product?

Have a strong understanding of your end game. If you are not sure what your endgame is in terms of your goals, you won't properly benefit from it.

Pros

Transparent
Enables Productivity
Respectful
Fair

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

This platform is great.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Open edX

What is Open edX?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Open edX Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Open edX?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Recommendation Engine Recommends next course or course options based on courses completed, role, interests, or career path using AI and machine learning.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Collaboration Tools Ability to collaborate with other users on course work.

Blended Learning Can accommodate any format of content - video, audio, text, picture.

Course authoring Can create courses in system.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Social Features Connects users via social media features such as instant messaging, chats, or comments.

Mobile Learning Has mobile app that allows learners to access content and learn via their mobile device.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

User Published Content Users are able to publish content either self-generated or from other resources.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Open edX Reviews

James M.

Awesome product, easy to use and time-bound.

Likeliness to Recommend

Pros

Cons

Tracy I.

Open Source Education!

Likeliness to Recommend

Pros

This platform is great.

Likeliness to Recommend

Pros

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Feature Ratings

Recommendation Engine

LMS Integration

Collaboration Tools

Blended Learning

Course authoring

Reporting

Social Features

Mobile Learning

Gamification

User Published Content

Dashboard

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Quality of Features