OneSpan

OneSpan Sign

Composite Score

8.2 /10

CX Score

8.1 /10

31 Reviews Write a Review

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What is OneSpan Sign?

OneSpan Sign (formerly eSignLive) is the world's leading electronic signature and digital signature software provider both in the cloud, and on-premise for businesses that need legal, compliant and enforcable e-signed documents.

Company Details

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Awards & Recognition

OneSpan Sign won the following awards in the Electronic Signature category

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7 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

9 Top Rated Capabilities

5 Top Rated Features

2023

2021 Emotional Footprint Champion

2021

OneSpan Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OneSpan Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

2
Since last award

98 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneSpan Sign?

0% Negative

14% Neutral

86% Positive

Pros

Trustworthy
Efficient Service
Respectful
Fair

Feature Ratings

Average 88

Audit Trail

Digital Signature

Security

E-Signatures

Regulatory Compliance

Mobile

User-Friendly

Workflow

Notifications

Customizable Branding

Third-Party Integration

Vendor Capability Ratings

Average 84

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

OneSpan Sign Reviews

Shobhna G.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product for Digital signatures

Likeliness to Recommend

10 /10

What differentiates OneSpan Sign from other similar products?

The significant difference I noticed with One Span and other e signature tool is its workflow. I use it all the time for getting signatures from clients at my business location. It is very user friendly and makes it flawless for the documents signatures captures. It is easy to export the signed documents and letters and very easy to share those across as well.

What is your favorite aspect of this product?

The workflow is great and very user friendly

What do you dislike most about this product?

Once in a while I feel that it does not recognise the input of the text but overall I believe it is a great tool for digital signatures

What recommendations would you give to someone considering this product?

Give it a shot , definitely better than other tools out there

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Himanshu B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use but way to go for features improvement

Likeliness to Recommend

8 /10

What differentiates OneSpan Sign from other similar products?

The biggest difference is in signature itself , I noticed many times it just does not grab the signature at all, even after trying multiple times, which is very easy with other tools such as DocuSign or adobe as well. It gets frustrating at times when it does not do what is the basic of this tool and it is annoying. It is user friendly though but it does fail at times in doing it's core job.

What is your favorite aspect of this product?

User friendly as it is easy to understand the navigation

What do you dislike most about this product?

The signature not getting applied at times even after multiple tries.

What recommendations would you give to someone considering this product?

Do well research before acquiring the tool. It needs lots of improvement

Pros

Caring
Respectful
Client Friendly Policies
Trustworthy

Cons

Commodity Features
Less Productive
Inhibits Innovation

Surbhi M.

Role: Human Resources
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

User Friendly,Great Customer Support & Secure Tool

Likeliness to Recommend

8 /10

What differentiates OneSpan Sign from other similar products?

It has boosted the businesses with digitalized processes. It has multiple features in which e-signature is a unique one. Small businesses to large companies anyone can implement this with their works. You can get reports on every E-Sign transactions and monitor on this for completion. Easy to setup and user friendly interface. They also provide quality customer support.

What is your favorite aspect of this product?

I have good experience with this tool. In my job it has helped me alot. During hiring we create documents on appointments, verifications where we need candidate's signature as agreed to terms of our company. With this tool we made it easy to get their signature virtually and we can check the documents anywhere anytime as these documents are saved in cloud. You can also implement in On-premises. You can access from desktop, laptop, mobile, laptop, etc. During virtual meetings you can record the session for future reference. User have to use personal digital certificate or any ID proofs as attachment to verify identity.

What do you dislike most about this product?

In some points I dislike as it should improve in these cases. For beginners it should provide free or lower plan with limited access. It should give more features as similar products also providing same thing with this price range.

What recommendations would you give to someone considering this product?

This is a multi featured application where you will get lots of features under single platform. You will get sufficient solutions for your business needs. With Audit trail you can see complete picture of the transactions with strong identity assurance to determine the compliance for remote processes. It has global language support through which you can send your documents in other languages of abroad clients. You can customise the documents with brand logo and layouts. While using this I have got better customer support among other competitors. Still if you want lower price plans then you can choose eversign, Adobe sign, etc for your business

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OneSpan Sign

What is OneSpan Sign?

Company Details

Need Assistance?

Awards & Recognition

2021 Emotional Footprint Champion

OneSpan Sign Ratings

92 Likeliness to Recommend

2 Since last award

98 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love OneSpan Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audit Trail View all previous activity including any recent edits and user access.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

OneSpan Sign Reviews

Shobhna G.

Great product for Digital signatures

Likeliness to Recommend

Pros

Himanshu B.

Easy to use but way to go for features improvement

Likeliness to Recommend

Pros

Cons

Surbhi M.

User Friendly,Great Customer Support & Secure Tool

Likeliness to Recommend

Pros

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Feature Ratings

Audit Trail

Digital Signature

Security

E-Signatures

Regulatory Compliance

Mobile

User-Friendly

Workflow

Notifications

Customizable Branding

Third-Party Integration

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement