OneDesk PPM Logo
OneDesk PPM Logo
OneDesk

OneDesk PPM

Composite Score
8.0 /10
CX Score
8.3 /10
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OneDesk PPM
8.0 /10

What is OneDesk PPM?

OneDesk's PPM helps to view with both traditional planning and agile execution as well as Gantt charts, scheduling, and resource assignments.

Company Details

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OneDesk PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneDesk PPM?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 91

Project Portfolio Management

97

Document Management

97

Analytics and Reporting

93

Lifecycle Management

92

Project Management

91

Timesheet Management

89

Tasks and Workflow Management

89

Mobile

88

Risk and Fraud Assessment

87

Resource Planning

84

What If Analysis

80

Vendor Capability Ratings

Average 88

Ease of Customization

93

Ease of Implementation

93

Usability and Intuitiveness

91

Quality of Features

91

Ease of Data Integration

90

Product Strategy and Rate of Improvement

89

Business Value Created

88

Breadth of Features

86

Ease of IT Administration

85

Vendor Support

80

Availability and Quality of Training

80

OneDesk PPM Reviews

Syed A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Integrated Solution for Efficient Project manager.

Likeliness to Recommend

8 /10

What differentiates OneDesk PPM from other similar products?

OneDesk PPM is truly a game-changer. Unlike other products, it’s the best in its class—flexible, powerful, and unbelievably easy to use. It offers seamless integration across projects, departments, and teams, giving you the edge with real-time collaboration and advanced analytics. No more complicated setups—OneDesk PPM is fast to implement and customizable to fit any need. Other products can’t compare when it comes to delivering exceptional business value and providing outstanding support. Simply put, OneDesk PPM is the smartest choice for any organization that wants to win big.

What is your favorite aspect of this product?

My favorite aspect of OneDesk PPM? It’s incredible! The flexibility and integration are second to none. You can manage everything from resources to tasks to entire portfolios—all in one place. Other tools can’t do that, believe me! The real-time collaboration and advanced reporting give you the power to make decisions faster and smarter. It’s simply the best—you won’t find anything else like it!

What do you dislike most about this product?

What don’t I like about OneDesk PPM? Well, let’s be honest—nothing’s perfect, but if I had to nitpick, maybe it’s the learning curve for new users. It’s a powerful tool, and some might take a little time to fully appreciate its capabilities. But trust me, once you get the hang of it, you’ll realize just how incredible it is. A small hurdle compared to all the amazing features it delivers—believe me!

What recommendations would you give to someone considering this product?

If you’re considering OneDesk PPM, let me tell you—you’re making a fantastic decision. It’s an absolute winner! But here’s what I recommend: get fully trained on all the features. Take the time to really explore how it integrates and simplifies everything. Once you do, you’ll see how efficient and powerful it really is. Don’t hesitate to customize it to your needs—it’s made for that! And trust me, the support team is top-notch. You’ll have everything you need to succeed. It’s a game-changer—you’ll be ahead of the competition!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajesh k.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and configure.Cost tracking is simple.

Likeliness to Recommend

8 /10

What differentiates OneDesk PPM from other similar products?

Easy to manage and very effective for overall resourcing and cost tracking.

What is your favorite aspect of this product?

User friendly interface and ease to configure.

What do you dislike most about this product?

Patches are being progressed in quite some time by vendor but solutions provided are effective.

What recommendations would you give to someone considering this product?

To track resourcing and big projects , easy to use and maintain.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Bailey F.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very handy project management tool.

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

It's distinct from competing software in that it gives you everything you need to effectively manage and care for your client. It's a web-based database that stores information on your optimized projects.

What is your favorite aspect of this product?

OneDesk offers a variety of features in a single platform, including customer management tools, helpdesk services, project management tools, workflow automation, and more. Using a single software for multiple purposes is possible with it.

What do you dislike most about this product?

I didn't encounter many cons. I would like to see an improvement in customization options. Additionally, the user interface of OneDesk could benefit from some improvements.

What recommendations would you give to someone considering this product?

I highly recommend OneDesk as an exceptional tool for customer service. We have the ability to communicate with customers through chat and keep track of their support tickets. Furthermore, we utilize this tool for managing projects. We effectively manage projects by collaborating with our teammates.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service