OnBoard Logo Award Winner Product Badge
OnBoard Logo Award Winner Product Badge
OnBoard

OnBoard

Composite Score
9.2 /10
CX Score
9.5 /10
OnBoard
9.2 /10

What is OnBoard?

OnBoard is a premier board management solution designed to streamline governance, enhance security, and boost board engagement. OnBoard outperforms competitors, consistently ranking higher on G2, Capterra and SoftwareReviews for user satisfaction and functionality. OnBoard’s intuitive design and robust security measures make it the preferred choice for effective and efficient board management. Trusted by over 6000+ organizations worldwide, OnBoard offers features like agenda building and collaboration, shared annotation, board assessments, secure messaging, voting & approvals, D&O questionnaires, meeting analytics, minutes builder, skills tracking, and video conferencing integration.

Company Details


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Awards & Recognition

OnBoard won the following awards in the Board Management category

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OnBoard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnBoard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnBoard?

0% Negative
1% Neutral
99% Positive

Pros

  • Efficient Service
  • Effective Service
  • Client's Interest First
  • Generous Negotitation

Feature Ratings

Average 86

Document Management

88

Dashboard

87

Notifications

87

Multi Device Capability

86

Collaboration

86

Multi-Board Management

85

Role-Based Access

85

Member Database

85

Minutes Management

84

Secure Voting and Approvals

84

Electronic Signatures

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

87

Ease of Implementation

86

Business Value Created

86

Availability and Quality of Training

86

Ease of Data Integration

86

Quality of Features

86

Usability and Intuitiveness

85

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Ease of Customization

82

OnBoard Reviews

Stephanie S.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

It's the level of service that wone us over!

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

The service offered with our package. The speed we were able to get up and running. It was a drag backloading all of the documents, meetings, minutes etc. - however now that it is done - our board constantly is awed by the availability of orderly information.

What is your favorite aspect of this product?

The service checks and training was helpful both the live sessions and the video how-tos.

What do you dislike most about this product?

Wish the messaging was less cluncky - I believe it is being looked at.

What recommendations would you give to someone considering this product?

Test drive them all - price and service had us saying YES to OnBoard.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Eve H.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

OnBoard Steamlines Board Meeting Prep & Execution

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

I can't answer what differentiates it from similar products because I don't know of any others. However, using OnBoard is much easier than using a combination of mail, calendars, documents and storage sites. OnBoard puts everything in one place for ease of use. My favorite feature is Minutes. They can be created from the agenda (LOVE THIS!) or from a new document. As you are taking minutes, there are buttons to help you format ... and the best feature ... the Motion button. This button inserts the template for a motion and when you start typing the name of the person who motioned, OnBoard autopopulates the rest of the name from your roster.

What is your favorite aspect of this product?

In addition to the Minutes button, I love the approval features. You can use them for digital approval of minutes, signatures and more. The Skills tracking feature and terms feature are also very helpful.

What do you dislike most about this product?

There is no "undo" button, so if you accidentally delete something, it is gone forever.. Also, when notifications are sent, it does not CC the sender, so I'm always wondering whether the notification actually went out to the Board. Also, it would be nice if it had an integration with Google.

What recommendations would you give to someone considering this product?

I highly recommend this product. I'm guessing it is even better for users of Microsoft--it's not integrated with Google at this time. But, still simplies the process of creating agendas, sharing information, approvals and archiving. It is much easier to stay organized and maintain an up-to-date roster using OnBoard. You won't regret signing up with OnBoard.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Slower Product Innovation

Eric T.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Excellent Board collaboration platform

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

Their customer service and communication throughout the process has been second to none. Their initial assistance on the sales side carried over into the implementation and support side. Impressed by those factors.

What is your favorite aspect of this product?

How absolutely robust with features, yet simple to administrate and make changes. The platform offers pretty much every aspect we were looking for in terms of Board management and collaboration, yet the interface is easy enough for a non-I.T. employee to administrate it.

What do you dislike most about this product?

Nothing so far has been an issue or showstopper. Thus far the platform as performed and functioned exactly as we expected it to.

What recommendations would you give to someone considering this product?

Review and demo several other platforms so you have a true apples to apples comparision. Having done that ourselves, between pricing, support, and features OnBoard was our hands down favorite and we do not regret that decision in the least.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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