OnBoard Logo Award Winner Product Badge
OnBoard Logo Award Winner Product Badge
OnBoard

OnBoard

Composite Score
9.1 /10
CX Score
9.4 /10
OnBoard
9.1 /10

What is OnBoard?

OnBoard is an industry-leading board management software designed to streamline meetings, enhance governance, and improve director engagement. Trusted by over 6,000 organizations globally, OnBoard simplifies the board process with a user-friendly interface and enterprise-grade security. Key features include agenda building, secure messaging, voting & approvals, D&O questionnaires, meeting analytics, skills tracking, automated minutes powered by OnBoard AI, minutes builder, and video conferencing integration. With OnBoard AI, meeting discussions are instantly transcribed, generating a comprehensive draft of minutes with ease. OnBoard ensures your board operates efficiently, stays compli

Company Details


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Awards & Recognition

OnBoard won the following awards in the Board Management category

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OnBoard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnBoard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
98%
Conflict Resolution:
97%
Strategy & Innovation:
94%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnBoard?

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0% Negative
3% Neutral
97% Positive

Pros

  • Effective Service
  • Transparent
  • Caring
  • Saves Time

Feature Ratings

Average 86

Document Management

89

Dashboard

87

Notifications

87

Multi Device Capability

86

Collaboration

86

Multi-Board Management

85

Role-Based Access

85

Member Database

85

Secure Voting and Approvals

84

Minutes Management

84

Electronic Signatures

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

87

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

OnBoard Reviews

Karen Z.

  • Role: Operations
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Perfect combo of affordability & efficiency

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

High quality at affordable price

What is your favorite aspect of this product?

Time savings in board management

What do you dislike most about this product?

Looking forward to full integration of Zoom capabilities.

What recommendations would you give to someone considering this product?

Ask for a trial period and see how you like it.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

Lisa M. B.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

User friendly Great customer service

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

User friendly Regular feature updates & additions

What is your favorite aspect of this product?

Ease of use Great customer service from all levels

What do you dislike most about this product?

Nothing that I can think of

What recommendations would you give to someone considering this product?

Get it! You won’t regret it. It will bring so much organization to your boards and committees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aaron B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

The Swiss Army Knife of board management software

Likeliness to Recommend

9 /10

What differentiates OnBoard from other similar products?

Easily integrated with current workflows. Compatible with all major platforms. Client service takes recommendations for improvement in stride and often implements in a fairly timely fashion. Has a broad variety of features and customization which makes it a real value for the price which also happens to be scalable and compatible for companies with smaller FTE’s and boards. Also, bonus points given on price for nonprofit status consideration.

What is your favorite aspect of this product?

I am delighted at how well it works across different platforms, whether smart phone, desktop, laptop, iOS, Windows, or Android. However, the app shines in its ease of use and richness of features, easily outdoing access from an internet based connection via PC.

What do you dislike most about this product?

There are so many options and features which would be a huge plus if only navigation and access to them were more intuitive. Also, if it were possible to view meeting agendas in a format similar to the director’s view (dual screen) in Powerpoint, it would be a huge productivity boost and allow the person assigned to advancement of pages during a meeting the opportunity to preview and be better prepared for what is next.

What recommendations would you give to someone considering this product?

Consider your top 3-5 priorities you are considering, whether that is productivity or price. Create a rubric for comparison to similar products and rate on a five star scale. Be certain to take full advantage of any demos offered and get as close to full buy-in as possible from board and back office staff alike before making final decisions.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Saves Time

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