OnBoard Customer Reviews 2024

OnBoard

Composite Score

9.2 /10

CX Score

9.5 /10

77 Reviews Write a Review

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What is OnBoard?

OnBoard is a premier board management solution designed to streamline governance, enhance security, and boost board engagement. OnBoard outperforms competitors, consistently ranking higher on G2, Capterra and SoftwareReviews for user satisfaction and functionality. OnBoard’s intuitive design and robust security measures make it the preferred choice for effective and efficient board management. Trusted by over 6000+ organizations worldwide, OnBoard offers features like agenda building and collaboration, shared annotation, board assessments, secure messaging, voting & approvals, D&O questionnaires, meeting analytics, minutes builder, skills tracking, and video conferencing integration.

Company Details

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Awards & Recognition

OnBoard won the following awards in the Board Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation

2023

6 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation

2022

2021 Data Quadrant Gold Medalist

2021

OnBoard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnBoard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnBoard?

0% Negative

1% Neutral

99% Positive

Pros

Efficient Service
Effective Service
Client's Interest First
Generous Negotitation

Feature Ratings

Average 86

Document Management

Notifications

Dashboard

Multi Device Capability

Collaboration

Multi-Board Management

Role-Based Access

Member Database

Minutes Management

Secure Voting and Approvals

Electronic Signatures

Vendor Capability Ratings

Average 86

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Virtual Annual General Meeting

Score 8.2

View OnBoard in this category (opens in a new tab)

OnBoard Screenshots

OnBoard Downloads

OnBoard-Board-Management-Software-Buyers-Guide

OnBoard-Everything-You-Need-to-Know-About-Meeting-Minutes

The-Definitive-Guide-To-Better-Board-Meetings

The-Virtual-Meeting-Toolkit-by-OnBoard

OnBoard Videos

OnBoard Reviews

Stephanie S.

Role: Operations
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Works great for us and our board

Likeliness to Recommend

9 /10

What differentiates OnBoard from other similar products?

I am not sure as I have not investigated similar products

What is your favorite aspect of this product?

The Resources allows us to keep a library of documents for our board in one place that they already access

What do you dislike most about this product?

Sometimes copying meetings is a small hassle

What recommendations would you give to someone considering this product?

Make sure it has what you need. If it does, it is a great product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Donna B.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Thank you OnBoard!

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

Prior to using OnBoard, each document had to be scanned and a board book created as a pdf or all documents had to be copied and put in a board binder. It was a labor intensive and tedious task! OnBoard has made my life so much easier getting ready for board meetings.

What is your favorite aspect of this product?

The ease of use, the ease of changing documents, ability for our trustees to gain access to documents

What do you dislike most about this product?

I love OnBoard

What recommendations would you give to someone considering this product?

OnBoard has training sessions for your board members; it is easy to use and easy access on any device including phones.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Deborah K.

Role: Vendor Management
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Love this product, but can get a bit pricey.

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

I think OnBoard's staff is superior to others, they walk you through everything and even contact you with new features. They'll schedule training for you, your board and staff for as long as it takes to get you all settled!

What is your favorite aspect of this product?

Minutes produced after the meeting.

What do you dislike most about this product?

The document approvals are clunky.

What recommendations would you give to someone considering this product?

Make sure you can afford the price increases....

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OnBoard

What is OnBoard?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

OnBoard Ratings

94 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love OnBoard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Management Share, review, track changes, store and upload documents, agenda notes, meeting minutes, etc.

Notifications Tool alerts business of an application generated event.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Multi Device Capability Intuitive interface for any device for any role (end user, technician, approver) providing access via web or native mobile app for end users and technicians.

Collaboration Allow users to work together on documents, participate in meetings and communicate between members.

Multi-Board Management Facilitates organization and communication with more than one board committee (audit, M&A, executive).

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Member Database Includes member records, member directory, and membership renewals.

Minutes Management Track attendance, share agendas, record minutes of board meetings, and store all notes within the platform to share with all members.

Secure Voting and Approvals Ability to organize, track, review, comment, and approve decisions.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Annual General Meeting

OnBoard Screenshots

Secure Messenger

Meeting Minutes

Voting Approval

D&O Questionaire

Zoom integration

OnBoard Downloads

OnBoard-Board-Management-Software-Buyers-Guide

OnBoard-Everything-You-Need-to-Know-About-Meeting-Minutes

The-Definitive-Guide-To-Better-Board-Meetings

The-Virtual-Meeting-Toolkit-by-OnBoard

OnBoard Videos

OnBoard — Board Intelligence Platform

Minutes Meetings Builder by OnBoard

OnBoard's Director & Officer Questionnaire Integration

Board Assessments By OnBoard

Skills Tracking and Strategic Board Recruitment Planning | OnBoard

Agenda and Meeting Builder by OnBoard

OnBoard Platform Overview

OnBoard Reviews

Stephanie S.

Works great for us and our board

Likeliness to Recommend

Pros

Donna B.

Thank you OnBoard!

Likeliness to Recommend

Pros

Deborah K.

Love this product, but can get a bit pricey.

Likeliness to Recommend

Pros

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Feature Ratings

Document Management

Notifications

Dashboard

Multi Device Capability

Collaboration

Multi-Board Management

Role-Based Access

Member Database

Minutes Management

Secure Voting and Approvals

Electronic Signatures

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization