What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 85%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Registration Process/Integration
Attendee Engagement
Vendor e-Commerce
Exhibitor or Vendor Environment
Customer Support
Branding and Visual Customization
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Romabel V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2021
A new tool for virtual presentation
Likeliness to Recommend
What differentiates ON24 from other similar products?
The differentiates of ON24 from other similar products, it has a unique design of interface and most of the widgets or table are in one page. Also we can interact even the presentation is ongoing.
What is your favorite aspect of this product?
The ON24 has the ability to interact in one page. We can use and see the presentation, the question and answer, the survey and even the names of the presenter.
What do you dislike most about this product?
I don’t see any thing that i dislike in ON24. It has more a lot to do in a virtual world and it impacts especially during this time of pandemic.
What recommendations would you give to someone considering this product?
ON24 able to modify or create a presentation that you need in your organization or even outside your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Becca T.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2021
A total game changer!
Likeliness to Recommend
What differentiates ON24 from other similar products?
The level of support is amazing. I can chat with a real person on their website and immediately get a helpful response.
What is your favorite aspect of this product?
Setting up webcasts is really easy to do, and the initiative user experience makes it easy to train my team.
What do you dislike most about this product?
I wish you could do more with automated reports and analytics without having to integrate with a CRM.
What recommendations would you give to someone considering this product?
It’s expensive, but it’s an excellent product and you get what you pay for. Just be sure to ask good questions and be willing to negotiate on pricing with your account management team and they will work with you!
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Janet R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Nice and useful platform in attending webinars.
Likeliness to Recommend
What differentiates ON24 from other similar products?
It has a profile of the speaker on screen. There s no need for me to download an app to use. By using a browser, I can access my webinar.
What is your favorite aspect of this product?
It has features like giving information about the speaker
What do you dislike most about this product?
nothing much.
What recommendations would you give to someone considering this product?
You can use ON24 in attending webinars. I has a good quality of audio and video. It gives you a profile about the speakers and the ease of use. There is no need to download an application in using it, a browser will do.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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