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Omnisend

Omnisend

8.4 /10
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In Partnership With SelectHub

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Omnisend
8.4 /10

What is Omnisend?

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. “Great marketing needs to be expensive” is a myth that 125,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing.

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Awards & Recognition

Omnisend won the following awards in the Marketing Automation - B2B category

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Omnisend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnisend.

90 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnisend?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 89

Customer Journey Modelling

93

Marketing Analytics

92

Email Marketing Automation

91

Marketing Asset Management

86

Opportunity Pipeline Tracking

84

Recommended Best Action

83

Social Media Marketing Management

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

90

Ease of Data Integration

89

Ease of Implementation

89

Breadth of Features

88

Business Value Created

88

Availability and Quality of Training

88

Product Strategy and Rate of Improvement

87

Quality of Features

87

Vendor Support

85

Ease of IT Administration

85

Ease of Customization

84

Omnisend Reviews

Abbie C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Email Marketing Tool for our Ecommerce Brand

Likeliness to Recommend

9 /10

What differentiates Omnisend from other similar products?

We get to know our clients from their first visit to the online store through forms such as signup boxes, popups, and landing pages. We also keep our clients coming back by automating incentives, and making them personal and timely.

What is your favorite aspect of this product?

The actionable reports that help us get to know our clients better, as well as track and compare performance. A simple-to-use content editor for newsletters, regular campaign or automated email that only need to be set up only once.

What do you dislike most about this product?

The tool is easy-to-use and give a great results. The functionalities give an edge and good results, I can't complain about it.

What recommendations would you give to someone considering this product?

The product is so easy to use and integrates seamlessly with Shopify. This is a huge game changer for your business as it allows you to move away from Mailchimp, and on to a much more robust platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Furlando Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Good Alternative to All the Higher priced Tools.

Likeliness to Recommend

9 /10

What differentiates Omnisend from other similar products?

Its omnichannel marketing automation platform tailored for eCommerce. Omnisend allow us to reach out to our clients by adding several channels into the same automation workflow. We can also sync our segments to Google and Facebook retargeting ads to deliver an immersive client experience.

What is your favorite aspect of this product?

Engaging our clients by sending interesting emails that will surprise them including gifts boxes,scratch cards and discount coupon codes. Responding to our clients using Omnisend's attention automation with cart recovery and order confirmation emails.

What do you dislike most about this product?

I love this product as well as the great customer service they provide. I have nothing to complain about Omnisend so far.

What recommendations would you give to someone considering this product?

With Omnisend you can solve your email marketing problems with easy and experience growth in your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roi k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Email Marketing platform that I've used!

Likeliness to Recommend

10 /10

What differentiates Omnisend from other similar products?

Omnisend grows our subscriber list with wide variety of signup forms and send converting newsletters created with the easy-to-use editor. It has deep integration with popular eCommerce platforms like Shopify plus and Big Commerce making it ready to use right out of the box.

What is your favorite aspect of this product?

By using Omnisend's Sleek automation, we can personalize our message to customers data, campaign engagement, and shopping behaviour. It allows us to send the right messages to the right people by using segmented subscribers for more targeted messages.

What do you dislike most about this product?

Omnisend is the best and complete tool in email marketing industry, I'm in love with it.

What recommendations would you give to someone considering this product?

Omnisend is a very positive and its a great product for a fair price, it does what you need very well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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