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Omnisend

Omnisend

8.4 /10
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Omnisend
8.4 /10

What is Omnisend?

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. “Great marketing needs to be expensive” is a myth that 125,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing.

Company Details

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Awards & Recognition

Omnisend won the following awards in the Marketing Automation - B2B category

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Omnisend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnisend.

90 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnisend?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 89

Customer Journey Modelling

93

Marketing Analytics

92

Email Marketing Automation

91

Marketing Asset Management

86

Opportunity Pipeline Tracking

84

Recommended Best Action

83

Social Media Marketing Management

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

90

Ease of Data Integration

89

Ease of Implementation

89

Breadth of Features

88

Business Value Created

88

Availability and Quality of Training

88

Product Strategy and Rate of Improvement

87

Quality of Features

87

Vendor Support

85

Ease of IT Administration

85

Ease of Customization

84

Omnisend Reviews

Connie H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Fast, safe and easy to use product

Likeliness to Recommend

8 /10

What differentiates Omnisend from other similar products?

It's quick to get started and most importantly easy to use, very competitively priced and has great features, it gives us the ability to upload a large number of contacts to our account and create in-depth automation workflows at a low level. cost, ease of campaigning, and automation emails to clients save me time, automation templates are helpful to get started, and newsletter pop-up forms are not only easy to use, but modern in appearance, we have given the opportunity to have access to email marketing for which we are very grateful.

What is your favorite aspect of this product?

I love the automations I can do with Omnisend, the platform looks really nice and overall it's pretty intuitive, I also like that I can easily create pop-up and email campaigns in one place, my favorite feature is that I can create attractive forms and emails using the templates they provide, I also like that I can easily configure the image of my brand through the configuration of the logo and the footer, it has been the only solution I have found to automate a form of email.

What do you dislike most about this product?

I don't like that I couldn't easily update my contact list when I modified it in the backend, also some of the email content editing features are a bit limited, although they generally work well enough for my needs.

What recommendations would you give to someone considering this product?

It is quite easy to understand and there are also some in-depth instructional videos that will guide you in the right direction, it is a great platform that gives you a lot of details in monitoring and analysis, it is also a good marketing automation option for any company, fully recommended.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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