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Omnilert Logo Award Winner Product Badge
Omnilert

Omnilert

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Omnilert
8.2 /10

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details


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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 90

Single Sign-On (SSO)

93

Scheduled Messaging

93

Self-Service Contact Information Update

93

Location-Based Notification

91

Contact Information Encryption

90

Multi-Channel Mass Notification

90

Message Status Reporting

90

Voice Recorded Alerts

90

Distribution Lists

89

Weather Alert

89

Conference Call Support

88

Vendor Capability Ratings

Average 87

Vendor Support

92

Product Strategy and Rate of Improvement

91

Availability and Quality of Training

90

Ease of Implementation

90

Usability and Intuitiveness

88

Ease of IT Administration

87

Breadth of Features

86

Quality of Features

84

Business Value Created

82

Ease of Customization

82

Ease of Data Integration

81

Omnilert Reviews

Talia P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Useful Platform for Communications.

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

Omnilert has an objective scheduled messaging for direct engagement

What is your favorite aspect of this product?

Omnilert establishes a self service contact, which is organized and systematic

What do you dislike most about this product?

Omnilert has all determination for smooth discussions without flaws.

What recommendations would you give to someone considering this product?

Omnilert attained a substantiated mechsnisms for direct communications

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

James G.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My Experience With Omnilert

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

This is a mass emergency notification software that is affordable, effective and scalable.

What is your favorite aspect of this product?

I like that setting up Omnilert is straightforward The software is cost effective compared to other tools in it's class It ia very fast Can send mass messages within a short time

What do you dislike most about this product?

So far Omnilert has been great and no regrets

What recommendations would you give to someone considering this product?

Well, since Omnilert has worked well as an emergency notification software, I recommend it to other businesses. In addition, it is cost effective.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Sarah M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Great product that delivers on its promises

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

Offers a simple, streamlined solution with a variety of features that can be toggled on or off depending on your organization's needs

What is your favorite aspect of this product?

The ability to pre-script messages for ease of sending

What do you dislike most about this product?

The back-end administrator website isn't terribly mobile-friendly, so putting alerts out on your phone can be cumbersome

What recommendations would you give to someone considering this product?

Definitely connect with the sales team and get lots of demos to really understand all the features available to you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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