Oktopost Customer Reviews 2024

Oktopost

Composite Score

7.7 /10

CX Score

7.6 /10

26 Reviews Write a Review

Claim Software

What is Oktopost?

Effortlessly manage, organize, and schedule large volumes of social content across multiple profiles, networks, and campaigns.

Company Details

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Oktopost Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oktopost.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oktopost?

0% Negative

8% Neutral

92% Positive

Pros

Saves Time
Acts with Integrity
Effective Service
Respectful

Feature Ratings

Average 81

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Moderation and Workflow Management

Social Asset Management

Social Post Archival

Social Response Management

Campaign Execution

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Contextual Analysis

Vendor Capability Ratings

Average 79

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training

Oktopost Reviews

Kat B.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Excellent content-publishing software

Likeliness to Recommend

8 /10

What differentiates Oktopost from other similar products?

these are the differences. Easy to use. it has a good price has many functions

What is your favorite aspect of this product?

Messages may be created and saved, and they can be posted on several platforms with ease because to the software's user-friendliness and training.

What do you dislike most about this product?

So far, no complaints! There have been no major issues with the software or its functions.

What recommendations would you give to someone considering this product?

Strongly suggested for use. Excellent help from the team, and I would highly recommend having a conversation with their team if you are thinking about it.

Pros

Unique Features
Efficient Service
Effective Service
Inspires Innovation

Melissa B.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Oktopost is intuitive and simple to use."

Likeliness to Recommend

9 /10

What differentiates Oktopost from other similar products?

Oktopost is superior because it is user-friendly, constantly adds new features, and offers excellent customer service.

What is your favorite aspect of this product?

The option to swiftly and simply build many campaigns is one of my favorite features. The whole user interface has been optimized to make it extremely easy to use.

What do you dislike most about this product?

Even if the interface navigation might stand to be a little more clear, once you get the hang of it, it's not too difficult to use.

What recommendations would you give to someone considering this product?

Incredibly simple and efficient. It's great to be able to put it to use virtually every day.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Michael F.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Likeliness to Recommend

8 /10

What differentiates Oktopost from other similar products?

It is easier to use than other programs, I like that.

What is your favorite aspect of this product?

It's a snap to upload photos and templates, and much easier to create and program new content. Calendar content scheduling makes it simple to organize and publish stuff on a schedule that suits your needs. This program provides excellent social media stats. Small and large businesses alike may benefit from its well-organized reseller portal. Everyone on your staff will be able to pick up on the software's features in no time.

What do you dislike most about this product?

To remove a social network post you've made is not always simple. I'd want a feature to remove posts from my dashboard that I no longer want to see.

What recommendations would you give to someone considering this product?

It's well worth a shot. First, chat to a member of their staff if you're considering working with them. There is no doubt that they are excellent.

Pros

Performance Enhancing
Unique Features
Effective Service
Inspires Innovation

Oktopost

What is Oktopost?

Company Details

Need Assistance?

Oktopost Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Oktopost?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oktopost Reviews

Kat B.

Excellent content-publishing software

Likeliness to Recommend

Pros

Melissa B.

"Oktopost is intuitive and simple to use."

Likeliness to Recommend

Pros

Michael F.

Likeliness to Recommend

Pros

1
Since last award

3
Since last award

Feature Ratings

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Moderation and Workflow Management

Social Asset Management

Social Post Archival

Social Response Management

Campaign Execution

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Contextual Analysis

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training