Oktopost Customer Reviews 2024

Oktopost

Composite Score

7.7 /10

CX Score

7.6 /10

26 Reviews Write a Review

Claim Software

What is Oktopost?

Effortlessly manage, organize, and schedule large volumes of social content across multiple profiles, networks, and campaigns.

Company Details

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Oktopost Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oktopost.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oktopost?

0% Negative

8% Neutral

92% Positive

Pros

Saves Time
Acts with Integrity
Effective Service
Respectful

Feature Ratings

Average 81

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Moderation and Workflow Management

Social Asset Management

Social Post Archival

Social Response Management

Campaign Execution

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Contextual Analysis

Vendor Capability Ratings

Average 79

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training

Oktopost Reviews

Hasnain R.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Easiest Tool for Social Media Management

Likeliness to Recommend

8 /10

What differentiates Oktopost from other similar products?

The use of Oktopost differentiates it from the other platforms, The UI/UX is super good that it makes the work fun. The Dashboard is very easy to use. You would never find anything complex like the other social media management tools. The best feature is their calendar view, which shows you everything in just one bird's eye view. Super efficient and easy.

What is your favorite aspect of this product?

As mentioned earlier, the favorite aspect of this product is the calendar view, the way it represents everything makes everything crystal clear. Another best thing about Oktopost is that it's super easy to use.

What do you dislike most about this product?

The main issue I faced while using Oktopost was the tagging issue, you can't easily tag institutions and even individuals while using Oktopost. My colleague also faced an issue while managing streams on Oktopost, but for me it was fine. The time isn't dynamic in Oktopost which also irritates cross-country teams.

What recommendations would you give to someone considering this product?

This is the best tool to start of with, later on you can switch to some more professional ones, but if this is your first tool for social media management, go for it

Pros

Enables Productivity
Saves Time
Helps Innovate
Reliable

Cons

Slower Product Innovation

Claudia S.

Role: Sales Marketing
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

"One of the best platforms for social marketing"

Likeliness to Recommend

7 /10

What differentiates Oktopost from other similar products?

It stands out from competing programs because not only is it incredibly user-friendly and packed with helpful features, but it also provides outstanding customer service.

What is your favorite aspect of this product?

My social media management workflow previously involved a patchwork of free apps and websites for tasks like scheduling tweets, monitoring mentions, content analysis, and photo editing. Everything I've listed, and more, is possible on Oktopost. Now it's easy to export reports, convert measurements, and monitor key performance indicators for myself. The platform has a lot of features, and I've only begun to explore their potential usefulness, but I'm having a blast exploring them all.

What do you dislike most about this product?

A published event on the calendar cannot be removed. But if you want to prevent the post data from being utilized, you can always transfer it to a campaign, title it Remove, and then delete the whole campaign at the end of the month, like I do. Also, once a post is published on a user's personal profile, it cannot be removed (at least not in any way I've discovered save from asking the affected employee to remove it themselves). A study of the competition might be helpful. I still use Semrush on a regular basis for this purpose.

What recommendations would you give to someone considering this product?

Personally, I think it's fantastic. Excellent method for saving time and developing a solid social media plan. I highly recommend it.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Winston R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Friendly Social Media Management App

Likeliness to Recommend

9 /10

What differentiates Oktopost from other similar products?

Oktopost is a powerful engagement avenue, and it support organizations to attain their marketing goals..

What is your favorite aspect of this product?

Oktopost includes different social media integration, for supported business marketing.

What do you dislike most about this product?

Oktopost is systematic in managing social platforms for solid marketing.

What recommendations would you give to someone considering this product?

Oktopost has an ideal way of social engagement and this multiplies the satisfaction clients obtain.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oktopost

What is Oktopost?

Company Details

Need Assistance?

Oktopost Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

73 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Oktopost?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oktopost Reviews

Hasnain R.

Easiest Tool for Social Media Management

Likeliness to Recommend

Pros

Cons

Claudia S.

"One of the best platforms for social marketing"

Likeliness to Recommend

Pros

Winston R.

Friendly Social Media Management App

Likeliness to Recommend

Pros

1
Since last award

3
Since last award

Feature Ratings

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Moderation and Workflow Management

Social Asset Management

Social Post Archival

Social Response Management

Campaign Execution

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Contextual Analysis

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training