
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 93%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Password Management
Access Request Management
Reporting
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Okta Identity Cloud Reviews

Siddharth B.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
"Secure and versatile, complex setup."
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud excels with extensive pre-built integrations, scalable and reliable performance, advanced security features, and a user-friendly interface, making it a top choice for seamless identity management.
What is your favorite aspect of this product?
My favorite aspect of Okta Identity Cloud is its extensive pre-built integrations, which enable seamless single sign-on and multi-factor authentication across thousands of applications, enhancing security and efficiency.
What do you dislike most about this product?
The most challenging aspect of Okta Identity Cloud is its pricing, which can be high for smaller organizations, and the complexity of initial setup and configuration, requiring significant time and expertise.
What recommendations would you give to someone considering this product?
When considering Okta Identity Cloud, assess your IAM needs to ensure a good fit. Plan for thorough integration with existing systems, utilizing Okta's pre-built integrations. Budget for licensing, implementation, and support. Engage experts if needed for setup. Invest in comprehensive training for IT staff and end-users. Utilize Okta’s support resources and conduct a pilot test to identify and resolve potential issues early.
Pros
- Effective Service
- Security Protects
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sumit P.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good Features
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud stands out for its unified approach to identity management, extensive integration ecosystem, advanced security features, scalability, and user-friendly experience, making it a comprehensive and adaptable solution for organizations of all sizes seeking robust identity and access management capabilities.
What is your favorite aspect of this product?
One standout aspect of Okta Identity Cloud is its extensive integration ecosystem, which enables seamless connection and management of various applications and systems. This flexibility empowers organizations to leverage their existing technology stack while easily integrating new tools, fostering agility and innovation in identity management.
What do you dislike most about this product?
some users may find the pricing structure of Okta Identity Cloud to be complex or potentially costly, particularly for organizations with large user bases or complex identity management needs. Additionally, while Okta offers a wide range of features and capabilities, some users may encounter a learning curve when initially setting up and configuring the platform to meet their specific requirements. However, with adequate training and support, these challenges can be effectively addressed.
What recommendations would you give to someone considering this product?
For organizations considering Okta Identity Cloud, I recommend thoroughly evaluating your identity management needs, starting with a pilot or proof of concept to assess its suitability, investing in training and support for your team, planning for seamless integration with existing infrastructure, and staying updated on new features and best practices to maximize the benefits of the platform and enhance your organization's identity management practices and security posture.
Pros
- Performance Enhancing
- Efficient Service
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.

Sristi S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2024
easy to use, with all functionality
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
- it has a less complicated UI other than other products - user experience is good it provides seamless authentication and access to applications across devices and platforms.
What is your favorite aspect of this product?
- user friendly UI which makes it less complicated to work upon in comparison to other tools
What do you dislike most about this product?
there should be need of more authentication methods
What recommendations would you give to someone considering this product?
- it has a less complicated UI other than other products . The user experience is good it provides seamless authentication and access to applications across devices and platforms. It is cost effective and the support team is also very good. Must try product for access management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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