What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 93%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Password Management
Access Request Management
Reporting
Advanced Provisioning
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Okta Identity Cloud Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Efficient product that our employees use daily
Likeliness to Recommend
Pros
- Client Friendly Policies
- Security Protects
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Brett R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Robust, reliable and highly scalable solution
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
This is a top-tier identity and access management solution that stands out for its ease of implementation and the security it offers to securely connect employees, vendors, and customers to multiple applications and services. It has the ability to minimize risks and improve security control in the use of different platforms. In addition to improving the user experience of applications and services, it guarantees the IT team optimal handling of access management.
What is your favorite aspect of this product?
It provides security policies totally adaptable to the characteristics of our company. It has a wide network of pre-built integrations that make it easy to deploy to cloud applications. Provides central administration that ensures better access control. It is highly compatible with RADIUS and LDAP authentication protocols. It offers a nice customization of the panel to locate the most used applications more quickly.
What do you dislike most about this product?
Initial setup is a bit cumbersome, needs more documentation. Its cost is considerably high.
What recommendations would you give to someone considering this product?
I recommend implementing this valuable solution for your organization's identity management, due to its extensive capabilities and robust security features.
Pros
- Altruistic
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
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Oscar V.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Apr 2021
Great end-user experience, high learning curve
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
OIN Network makes popular integrations a breeze. The company has enough weight behind them that software almost always includes an Okta-specific integration guide
What is your favorite aspect of this product?
Ease of use for end users
What do you dislike most about this product?
Conflict with Microsoft stack makes integrations harder or just not possible at times
What recommendations would you give to someone considering this product?
Make sure you know what you are getting into if you are fully investing in the Microsoft 365 stack as this solution while great makes integration with MS services and products harder than it needs to be.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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