Okta

OKTA Adaptive Multi-Factor Authentication

Composite Score

8.0 /10

CX Score

8.2 /10

18 Reviews Write a Review

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What is OKTA Adaptive Multi-Factor Authentication?

OKTA Adaptive Multi-Factor Authentication secures your accounts and apps with a strong multi-factor authentication solution that will keep the right people in and the wrong people out.

Company Details

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OKTA Adaptive Multi-Factor Authentication Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 85%
Conflict Resolution:: 96%
Strategy & Innovation:: 86%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OKTA Adaptive Multi-Factor Authentication?

0% Negative

6% Neutral

94% Positive

Pros

Enables Productivity
Trustworthy
Inspires Innovation
Fair

Feature Ratings

Average 83

OTP Authentication

Multi-Device Protection

Soft Token Authentication

Phisher Resistance MFA

Role-Based Multi-Factor Authentication

Role and User Management

Email Authentication

Authentication Assurance Level (AAL)

Biometrics Authentication

Dashboards, Analytics and Reporting

Hard Token Authentication

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

OKTA Adaptive Multi-Factor Authentication Reviews

Sumit K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates OKTA Adaptive Multi-Factor Authentication from other similar products?

Ease of implementation Ease of integration threat protected MFA options e.g. Okta verify

What is your favorite aspect of this product?

Okta verify

What do you dislike most about this product?

None as of now

What recommendations would you give to someone considering this product?

easy to implement variety of MFA options available

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Surbhi C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Centralized Single SSO platform

Likeliness to Recommend

9 /10

What differentiates OKTA Adaptive Multi-Factor Authentication from other similar products?

1. Proper detailing of logs and analysis of user logins and events are provided for auditing and security. 2. User-friendly , easy to use platform for both all kind of users. 3. Extremely secure on mobile app verification and it seemlessly integerate with the major tools like JIRA.

What is your favorite aspect of this product?

Secure authentication with ease is provided with this.

What do you dislike most about this product?

1. We face major issue in push notifictaion. Prompt won't come on time and unable to authenticate most of the time. 2. Many times it enters into the loop of validations causing multiple issues. 3. Offline access is not supported

What recommendations would you give to someone considering this product?

In matter is security it is top notch

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Jyoti b.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Strong Security, but Complex Setup

Likeliness to Recommend

9 /10

What differentiates OKTA Adaptive Multi-Factor Authentication from other similar products?

OKTA Adaptive Multi-Factor Authentication (MFA) differentiates itself from other similar products through the following key features: 1. Risk-Based Adaptive Authentication 2. Wide Range of Authentication Methods 3. Seamless User Experience 4.AI-Driven Security 5. Integration with a Broad Ecosystem 6.Zero Trust & Compliance Ready

What is your favorite aspect of this product?

My favorite aspect of OKTA Adaptive Multi-Factor Authentication is its risk-based adaptive authentication. Unlike traditional MFA solutions that require additional authentication for every login, OKTA intelligently assesses the risk based on factors like user location, device, and behavior. This ensures a frictionless user experience by only prompting for extra verification when necessary while maintaining strong security. It strikes a great balance between security and convenience, making it a standout feature.

What do you dislike most about this product?

What I dislike most about OKTA Adaptive Multi-Factor Authentication is its complex setup and configuration. While the platform is powerful, initial deployment and fine-tuning adaptive policies can be challenging, especially for organizations without dedicated security teams. The admin interface can feel overwhelming at times, and troubleshooting authentication issues may require deep technical knowledge. Improved documentation and more intuitive policy management could enhance the overall user experience.

What recommendations would you give to someone considering this product?

Considering OKTA Adaptive Multi-Factor Authentication, here are some key recommendations: 1. Plan for a Learning Curve – The setup can be complex, so allocate time for proper configuration and policy tuning. Having a knowledgeable IT/security team helps. 2. Leverage Adaptive Policies – Take full advantage of risk-based authentication to minimize user friction while maintaining strong security. 3. Integrate with Existing Systems –OKTA supports a wide range of applications, so ensure seamless integration with your identity providers, cloud services, and on-prem infrastructure

Pros

Helps Innovate
Continually Improving Product
Effective Service
Inspires Innovation

Most Popular OKTA Adaptive Multi-Factor Authentication Comparisons

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OKTA Adaptive Multi-Factor Authentication

What is OKTA Adaptive Multi-Factor Authentication?

Company Details

Need Assistance?

OKTA Adaptive Multi-Factor Authentication Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love OKTA Adaptive Multi-Factor Authentication?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

OTP Authentication Ability to send users a one-time password (OTP) via SMS or call.

Multi-Device Protection The ability to support authentication on different devices such as mobile, tablet or desktops.

Soft Token Authentication Ability to use digital alternative to authenticate like OTP, Email, Biometrics, Browser Push Notification

Phisher Resistance MFA Ability to implement authentication methods that can withstand phishing attacks

Role-Based Multi-Factor Authentication Ability to manage privileged accounts having access to sensitive data and reinforce security.

Role and User Management Enable different levels of access and permissions based on role.

Email Authentication Ability to send a verification link or code via email.

Authentication Assurance Level (AAL) Ability to indicate and measure the assurance strength

Biometrics Authentication Use of Touch ID fingerprint verification, voice recognition or retina scanning that is used to authenticate user access.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Hard Token Authentication Use of a small hardware devices such as a key fob or card that generates a one-time password to authenticate.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

OKTA Adaptive Multi-Factor Authentication Reviews

Sumit K.

Fantastic product!

Likeliness to Recommend

Pros

Surbhi C.

Centralized Single SSO platform

Likeliness to Recommend

Pros

Jyoti b.

Strong Security, but Complex Setup

Likeliness to Recommend

Pros

Most Popular OKTA Adaptive Multi-Factor Authentication Comparisons

Google Authenticator

Microsoft Authenticator

Salesforce Authenticator

Duo Security

Protectimus

LastPass Multi-Factor Authentication

Feature Ratings

OTP Authentication

Multi-Device Protection

Soft Token Authentication

Phisher Resistance MFA

Role-Based Multi-Factor Authentication

Role and User Management

Email Authentication

Authentication Assurance Level (AAL)

Biometrics Authentication

Dashboards, Analytics and Reporting

Hard Token Authentication

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Vendor Support