Odoo Customer Reviews 2024 | SoftwareReviews

Odoo

Composite Score

8.2 /10

CX Score

8.5 /10

45 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Accounting - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

Reconciliation

Budgeting Forecasting

Project Accounting

Accounts Payable Purchase Orders

Expense Management

Integration APIs

Cash Flow Management

Dashboards, Analytics and Reporting

Accounts Receivable Invoicing

Cost Revenue Tracking

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Customization

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Also Featured in...

Discrete Manufacturing ERP

Score 7.8

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.6

View Odoo in this category (opens in a new tab)

Odoo Reviews

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Efficient and reliable CRM

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maxwel F.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

User friendly Accounting and CRM System

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo has a wide breath of features and its quite easy to use

What is your favorite aspect of this product?

Payment Integrations. Clients are able to get notifications when an invoice is sent to them and they make the payment using the payment methods specified.

What do you dislike most about this product?

Odoo serve as well

What recommendations would you give to someone considering this product?

Odoo is a perfect system that can help you achieve a lot in a simple way in accounting and CRM.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jason S.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A unique platform for accounting teams

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

We found it a natural and reasonable choice that has supported us from the start as we grow from a small business to a speedily expanding large firm. With Odoo, a fantastic integrated system, we are feeling like we are in a dream world where we can accomplish anything. Odoo also includes integrated tools for project management and other tools to give us a complete place to do our tasks.

What is your favorite aspect of this product?

It offers a fantastic collection of integrated technologies from sales, CRM, supply chain, and inventory management that are tightly combined to work together so we can streamline our operations. The ability of this program to connect the website and CRM together makes our process much simpler and more effective. It is practical. To keep everything organized, I highly suggest using Odoo.

What recommendations would you give to someone considering this product?

It was difficult at first, but after proper development, this technology will go beyond completely helping your company streamline, manage, and support operations. If you find anything difficult you don't have to worry because, with thorough documentation and strong community assistance, every issue is simple to resolve.

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Odoo

What is Odoo?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Odoo Ratings

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Discrete Manufacturing ERP

Enterprise Resource Planning - Midmarket

Odoo Reviews

Efficient and reliable CRM

Likeliness to Recommend

Pros

Maxwel F.

User friendly Accounting and CRM System

Likeliness to Recommend

Pros

Jason S.

A unique platform for accounting teams

Likeliness to Recommend

Pros

Most Popular Odoo Comparisons

Oracle PeopleSoft ERP

Sage Intacct

Quickbooks Enterprise

NetSuite Cloud Accounting Software

Workday Enterprise Management Cloud

Oracle E-Business Suite

Feature Ratings

General Ledger Chart of Accounts

Reconciliation

Budgeting Forecasting

Project Accounting

Accounts Payable Purchase Orders

Expense Management

Integration APIs

Cash Flow Management

Dashboards, Analytics and Reporting

Accounts Receivable Invoicing

Cost Revenue Tracking

Vendor Capability Ratings

Quality of Features

Ease of Customization

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness