What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Accounting - Enterprise category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

90

Reconciliation

89

Budgeting Forecasting

88

Project Accounting

87

Accounts Payable Purchase Orders

87

Expense Management

87

Integration APIs

87

Cash Flow Management

86

Dashboards, Analytics and Reporting

86

Accounts Receivable Invoicing

86

Cost Revenue Tracking

85

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Customization

88

Business Value Created

87

Ease of Implementation

87

Ease of Data Integration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Ease of IT Administration

83

Vendor Support

81

Usability and Intuitiveness

80

Odoo Reviews

Ausrine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic ERP Solution for small businesses!

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.

What is your favorite aspect of this product?

I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.

What do you dislike most about this product?

There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!

What recommendations would you give to someone considering this product?

If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

EMMA B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Great product but some failed functionalities

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo offers all solutins in one product.

What is your favorite aspect of this product?

Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.

What do you dislike most about this product?

The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.

What recommendations would you give to someone considering this product?

Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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