What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Accounting - Enterprise category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

90

Reconciliation

89

Budgeting Forecasting

88

Project Accounting

87

Accounts Payable Purchase Orders

87

Expense Management

87

Integration APIs

87

Cash Flow Management

86

Dashboards, Analytics and Reporting

86

Accounts Receivable Invoicing

86

Cost Revenue Tracking

85

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Customization

88

Business Value Created

87

Ease of Implementation

87

Ease of Data Integration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Ease of IT Administration

83

Vendor Support

81

Usability and Intuitiveness

80

Odoo Reviews

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Great product in capable hands

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

AMIR A.

  • Role: Finance
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

CRM & ERP SIMPLE BUSINESS

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

easy to use open source Very flexible and customizable. many different features and applications for businesses of any size

What is your favorite aspect of this product?

What I like is that I don't have to use other software for sales, purchases, contacts, projects, CRM & ERP etc. Another benefit for me is the ability to attach documents to each transaction for tax (VAT) purposes at the end of the fiscal year.

What do you dislike most about this product?

The platform is expensive compared to similar service providers

What recommendations would you give to someone considering this product?

The program covers all areas of activity that you can imagine ( if you understand) you can take your organization to a completely different level of information support.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Raffaele D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Highly customizable ERP with fast growing rate

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

There is currently no other opensource ERP on the market that has the ubiquity of modules that Odoo offers.

What is your favorite aspect of this product?

It is flexible and can be extended in every aspect to suit all kinds of business contexts and processes. The number of modules available means that it provides a basis for almost any type of business process, which can then be integrated and extended without the company having to spend large sums of money (which would be the case with other more prestigious ERPs).

What do you dislike most about this product?

The company (Odoo SA) releases a version every year, and developers implementing the system in a company find themselves chasing these releases almost every year. Odoo's customisation is unequivocally an added value, but in this case to keep up with the annual releases requires migrations (of data and code) that can also be long and costly.

What recommendations would you give to someone considering this product?

Rely on developers who have experience with Odoo and who genuinely serve the interests of your company. Do a good analysis of your business processes, and see if you necessarily need the Enterprise version, bearing in mind that the Community version (100% free) may already have what you need.

Pros

  • Performance Enhancing
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation

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