

In Partnership With SelectHub

What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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In Partnership With SelectHub
Odoo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Odoo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 99%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 99%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
General Ledger Chart of Accounts
Reconciliation
Integration APIs
Accounts Payable Purchase Orders
Accounts Receivable Invoicing
Expense Management
Project Accounting
Dashboards, Analytics and Reporting
Budgeting Forecasting
Cost Revenue Tracking
Cash Flow Management
Vendor Capability Ratings
Quality of Features
Ease of Customization
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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Odoo Reviews

Lisa G.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Solid accounting software to streamline processes
Likeliness to Recommend
What differentiates Odoo from other similar products?
Its broadened features and unique accounting approach and simplicity make Odoo software superb among others. Because of the flat chart of accounts, it is a very flexible accounting framework. Odoo software has given the best value for our money.
What is your favorite aspect of this product?
The VAT engine is my favorite because it is really powerful. Payment conditions are all more advanced, powerful as well as smart automated payment collecting follow-ups are available to make the processes streamlined. The flexibility of features is outstanding: we can easily add as many more modules as we need to the software. All reports, actually the complete reporting module, are my favorite.
What do you dislike most about this product?
Data conversion from Excel to Odoo is really difficult. It takes work and understanding of how to use it properly, but it is well worth the effort. It is also time-consuming to connect transactions to our bank account. Our credit card payments arrive in one batch, which can be confusing if there are multiple transactions in that batch.
What recommendations would you give to someone considering this product?
Because the software has so many accounting features, it can suit a wide range of accounting requirements. It's a major benefit if you can gradually build up the setups and features you'll need to include sophisticated capabilities. You must test it before going to make a final decision.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Michael S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Influential and adaptable accounting software
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo Accounting is a comprehensive accounting program. That allows us to automate most of our tasks and ensure accountant productivity that is at the forefront of its growth. Management of the bills, invoices, and customers is easy with Odoo and it offers features for follow-up on payments.
What is your favorite aspect of this product?
To manage our firm finances, we use Odoo in our finance and accounting department. All accounting aspects, such as setting fiscal years, creating accounts charts, tax administration, defining payment methods and conditions, and many more, are done very easily here. It is just fantastic for our organization. It has a powerful and customized accounting dashboard, which is also my favorite.
What do you dislike most about this product?
The time it takes for support to respond is awful. The average response time is five days or a week. Whenever we have a problem, we must hire someone to assist us with our problem as well as to simplify upkeep. They don't offer much help, and when they do, it's just too late.
What recommendations would you give to someone considering this product?
Customized Odoo connectors are available, and the dashboard is also customizable for your business processes, you can fine-tune your processes down to the last detail. Odoo is immediately adjustable and available for use, and due to its simplicity, it can be put to profitable use in the organization right away.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Cilia F.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
We have been delighted with Odoo
Likeliness to Recommend
What differentiates Odoo from other similar products?
We have found it to be a very complete and comprehensive software because of the many functions it has. It has made our daily work easier with the automation of some processes such as invoices to suppliers, accounts payable and accounts receivable. These were repetitive tasks and now thanks to Odoo they are done automatically.
What is your favorite aspect of this product?
It is a tool with very useful functions such as tracking our inventory, automation of contracts with suppliers, all the accounting and administrative procedure of a company, to the functions of inventory, suppliers, contracts. The integration with other applications such as PayPal, Xero accounting and google apps integration, has also helped us to better organize the functions of our department.
What do you dislike most about this product?
It really has a lot of functions, and although it is a positive feature, it can be confusing to learn, so it takes time to understand the program and know all its functions. In this regard, the technical support is not the most helpful, so we have had to rely on internet videos to learn more about the program.
What recommendations would you give to someone considering this product?
A very complete accounting system, which adds many more functions and features than any other software I know, which allows to have greater scope in the tasks and activities of the company, inventory, suppliers, logistics and financial area.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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