In Partnership With SelectHub
What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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In Partnership With SelectHub
Odoo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Odoo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 99%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 99%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
General Ledger Chart of Accounts
Reconciliation
Integration APIs
Accounts Payable Purchase Orders
Accounts Receivable Invoicing
Expense Management
Project Accounting
Dashboards, Analytics and Reporting
Budgeting Forecasting
Cost Revenue Tracking
Cash Flow Management
Vendor Capability Ratings
Quality of Features
Ease of Customization
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Also Featured in...
Odoo Reviews
Hafedh R.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Generous Negotitation
Please tell us why you think this review should be flagged.
Raffaele D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Highly customizable ERP with fast growing rate
Likeliness to Recommend
What differentiates Odoo from other similar products?
There is currently no other opensource ERP on the market that has the ubiquity of modules that Odoo offers.
What is your favorite aspect of this product?
It is flexible and can be extended in every aspect to suit all kinds of business contexts and processes. The number of modules available means that it provides a basis for almost any type of business process, which can then be integrated and extended without the company having to spend large sums of money (which would be the case with other more prestigious ERPs).
What do you dislike most about this product?
The company (Odoo SA) releases a version every year, and developers implementing the system in a company find themselves chasing these releases almost every year. Odoo's customisation is unequivocally an added value, but in this case to keep up with the annual releases requires migrations (of data and code) that can also be long and costly.
What recommendations would you give to someone considering this product?
Rely on developers who have experience with Odoo and who genuinely serve the interests of your company. Do a good analysis of your business processes, and see if you necessarily need the Enterprise version, bearing in mind that the Community version (100% free) may already have what you need.
Pros
- Performance Enhancing
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Margaret T.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Superb tool to automate accounting operations
Likeliness to Recommend
What differentiates Odoo from other similar products?
I've used this financial and accounting software and can attest that it suits our demands admirably, thanks to its numerous capabilities. Because the software is simple to use, we haven't wasted our time and money on training. There is almost no identical product on the market that provides what we require except Odoo.
What is your favorite aspect of this product?
I am a big fan of this software because of its security and all-powerful capabilities. This allows us to not only utilize it inside our organization but also safely provide it to our clients. It's more than just an accounting program; it's a complete business management system. Continue to use this technique; it will entice more customers and make them feel valued.
What do you dislike most about this product?
To complete the first configuration an expert is needed. Upgrading it to the new version and upgrading our database to the new version takes a lot of time. Actually, it's not a really horrible point; it's just a source of aggravation. A couple of items in the accounting section appear to be repeated several times.
What recommendations would you give to someone considering this product?
A system that starts with the basics and gradually adds functionality, either by configuration or by being flexible enough to reinforce and grow quickly, is probably more suited and in this area, Odoo always shines, its higher-flexibility open-source nature makes it an ideal system for both small and large businesses.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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