In Partnership With SelectHub
What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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In Partnership With SelectHub
Odoo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Odoo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
93 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 83%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 84%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Industry Specific Capabilities
Service Management
Analytics and Reporting
Customer Relationship Management
Human Capital Management
Procurement Management
Supply Chain Management
BI and Performance Management
Accounting and Financial Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Odoo Reviews
Cilia F.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
We have been delighted with Odoo
Likeliness to Recommend
What differentiates Odoo from other similar products?
We have found it to be a very complete and comprehensive software because of the many functions it has. It has made our daily work easier with the automation of some processes such as invoices to suppliers, accounts payable and accounts receivable. These were repetitive tasks and now thanks to Odoo they are done automatically.
What is your favorite aspect of this product?
It is a tool with very useful functions such as tracking our inventory, automation of contracts with suppliers, all the accounting and administrative procedure of a company, to the functions of inventory, suppliers, contracts. The integration with other applications such as PayPal, Xero accounting and google apps integration, has also helped us to better organize the functions of our department.
What do you dislike most about this product?
It really has a lot of functions, and although it is a positive feature, it can be confusing to learn, so it takes time to understand the program and know all its functions. In this regard, the technical support is not the most helpful, so we have had to rely on internet videos to learn more about the program.
What recommendations would you give to someone considering this product?
A very complete accounting system, which adds many more functions and features than any other software I know, which allows to have greater scope in the tasks and activities of the company, inventory, suppliers, logistics and financial area.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
María José P.
- Role: Consultant
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Odoo the best business tool
Likeliness to Recommend
What differentiates Odoo from other similar products?
With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.
What is your favorite aspect of this product?
Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.
What do you dislike most about this product?
Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.
What recommendations would you give to someone considering this product?
The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Lyor Bensoussan ☁ (.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
OK product. Needs improvement.
Likeliness to Recommend
What differentiates Odoo from other similar products?
Interesting concept, but needs polishing.
What is your favorite aspect of this product?
UI looks nice
What do you dislike most about this product?
Difficult to use
What recommendations would you give to someone considering this product?
Evaluate other products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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