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Odoo Logo Award Winner Product Badge
Odoo

Odoo

Composite Score
7.6 /10
CX Score
7.8 /10
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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Helps Innovate
  • Includes Product Enhancements
  • Reliable

Feature Ratings

Average 84

Human Capital Management

87

Analytics and Reporting

85

Procurement Management

85

Industry Specific Capabilities

85

Service Management

84

Accounting and Financial Management

83

Supply Chain Management

82

BI and Performance Management

82

Customer Relationship Management

82

Job and Project Management

78

Governance Risk and Compliance

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Ease of Implementation

83

Quality of Features

80

Ease of Data Integration

79

Breadth of Features

79

Availability and Quality of Training

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Customization

75

Vendor Support

73

Product Strategy and Rate of Improvement

71

Odoo Reviews

Sarah R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

An all-in-one project management tool

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

the program is easier to use and manage those are the differences with other programs.

What is your favorite aspect of this product?

The simplicity and ease of use of the Odoo software won me over right away. Manage and track my activity, receive notices and alerts, issue weekly/monthly reports using it. I feel at ease with it. Organization and productivity are two things I rely on daily using this application.

What do you dislike most about this product?

On both my laptop and smartphone, I've never experienced any issues with Odoo's functionality. I believe the only thing that needs to be improved is the documentation for users of the system.

What recommendations would you give to someone considering this product?

You may use Odoo ERP if you want to store all of your company's information in one place.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Cilia F.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

We have been delighted with Odoo

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

We have found it to be a very complete and comprehensive software because of the many functions it has. It has made our daily work easier with the automation of some processes such as invoices to suppliers, accounts payable and accounts receivable. These were repetitive tasks and now thanks to Odoo they are done automatically.

What is your favorite aspect of this product?

It is a tool with very useful functions such as tracking our inventory, automation of contracts with suppliers, all the accounting and administrative procedure of a company, to the functions of inventory, suppliers, contracts. The integration with other applications such as PayPal, Xero accounting and google apps integration, has also helped us to better organize the functions of our department.

What do you dislike most about this product?

It really has a lot of functions, and although it is a positive feature, it can be confusing to learn, so it takes time to understand the program and know all its functions. In this regard, the technical support is not the most helpful, so we have had to rely on internet videos to learn more about the program.

What recommendations would you give to someone considering this product?

A very complete accounting system, which adds many more functions and features than any other software I know, which allows to have greater scope in the tasks and activities of the company, inventory, suppliers, logistics and financial area.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

María José P.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Odoo the best business tool

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.

What is your favorite aspect of this product?

Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.

What do you dislike most about this product?

Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.

What recommendations would you give to someone considering this product?

The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

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