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Odoo Logo Award Winner Product Badge
Odoo

Odoo

Composite Score
7.6 /10
CX Score
7.8 /10
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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Helps Innovate
  • Includes Product Enhancements
  • Reliable

Feature Ratings

Average 84

Human Capital Management

87

Analytics and Reporting

85

Procurement Management

85

Industry Specific Capabilities

85

Service Management

84

Accounting and Financial Management

83

Supply Chain Management

82

BI and Performance Management

82

Customer Relationship Management

82

Job and Project Management

78

Governance Risk and Compliance

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Ease of Implementation

83

Quality of Features

80

Ease of Data Integration

79

Breadth of Features

79

Availability and Quality of Training

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Customization

75

Vendor Support

73

Product Strategy and Rate of Improvement

71

Odoo Reviews

Muhammad F.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Younes B.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Cut your ERP unnecessary costs and use Odoo

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

It's open source software. And very easy to customize.

What is your favorite aspect of this product?

Ite's minimalist design and UI.

What do you dislike most about this product?

None as far as I know.

What recommendations would you give to someone considering this product?

You don't need to implement a costly ERP to run your business. If you have a tight budget go with Odoo first. Especially for industries that need a lot of customization in its tech stack like agriculture.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexander A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Odoo we invoice without delay

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

This software has become our ally in the department, because it helps us to perform daily invoicing without delays and in a simple way. I like that I can create custom invoices or use the system's format, I can also automatically perform recurring invoicing. A software that we also use to track expenses of each project and activity that is executed in the company.

What is your favorite aspect of this product?

All billing management is done automatically with the system, as well as other tasks such as payment of suppliers, customers and other recurring payments. It also has a payroll management, where it calculates quickly and without errors the payroll of employees, with their deductions, overtime and more. I found its interface very easy to use and friendly, so we quickly adapt to the program.

What do you dislike most about this product?

Customer service leaves much to be desired, we requested their help to make some links and integrations with some banks we work with and we had to solve the problem on our own, with external help, since the response from customer service or technical support never came. To tell the truth, we find the software very easy to use and very useful, but they should improve much more in their customer service.

What recommendations would you give to someone considering this product?

All departments of the organization use Odoo because our HR system is based on it. It handles leave management, payroll management and overtime requests. In addition, it keeps track of the organization's hierarchy with all relevant information and contact details of every employee in the organization.

Pros

  • Reliable
  • Respectful
  • Altruistic
  • Acts with Integrity

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