What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Discrete Manufacturing ERP category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Production Management

95

Accounting and Financial Management

92

Customer Relationship Management

91

Engineering Data Management

91

Supply Chain Management

85

Workforce Management

85

Analytics and Reporting

85

Revision Control

85

Inventory Management

83

Engineering Change Order

83

BOM Management

78

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

93

Ease of Implementation

92

Ease of Data Integration

88

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

81

Vendor Support

80

Availability and Quality of Training

80

Business Value Created

80

Odoo Reviews

María José P.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Odoo the best business tool

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.

What is your favorite aspect of this product?

Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.

What do you dislike most about this product?

Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.

What recommendations would you give to someone considering this product?

The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Ausrine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic ERP Solution for small businesses!

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.

What is your favorite aspect of this product?

I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.

What do you dislike most about this product?

There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!

What recommendations would you give to someone considering this product?

If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

EMMA B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Great product but some failed functionalities

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo offers all solutins in one product.

What is your favorite aspect of this product?

Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.

What do you dislike most about this product?

The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.

What recommendations would you give to someone considering this product?

Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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