Odoo Customer Reviews 2024 | SoftwareReviews

Odoo

Composite Score

7.8 /10

CX Score

8.1 /10

12 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Discrete Manufacturing ERP category

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9 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

7 Top Rated Features

2023

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Feature Ratings

Average 86

Production Management

Accounting and Financial Management

Customer Relationship Management

Engineering Data Management

Supply Chain Management

Workforce Management

Analytics and Reporting

Revision Control

Inventory Management

Engineering Change Order

BOM Management

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Also Featured in...

Accounting - Enterprise

Score 8.2

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.6

View Odoo in this category (opens in a new tab)

Odoo Reviews

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

User Friendly Clients Management system

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jaffer C.

Role: Information Technology
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Manage Clients and Finances in an Easy Way

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo comes with a lot of inbuilt features that help you run the company daily to daily tasks in one place

What is your favorite aspect of this product?

Odoo enables user to integrate a lot of third party applications

What do you dislike most about this product?

Odoo has features that are all needed when doing the daily to daily tasks

What recommendations would you give to someone considering this product?

Odoo website builder will help you develop a professional website in just a few hours

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ka Ho K T.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Review: Odoo

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

It is difficult for beginners to use and very expensive.

What is your favorite aspect of this product?

In my experience Odoo has a difficult but not impossible interface, it has a very responsive support, it is efficient for billing and accounting processes, it is easy to sell a product, create quotes and export invoices. It easily connects with Stripe, very suitable for making transactions from a single platform.

What do you dislike most about this product?

Honestly, it doesn't work as well as I'd hoped.

What recommendations would you give to someone considering this product?

Odoo is an ERP system that can be of great help for your company's billing and accounting.

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Odoo Ratings

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Production Management Includes production tracking, production planning, and production visibility.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Engineering Data Management Administer data related to engineering applications

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Revision Control Ability to view and manage changes made over time

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

BOM Management Ability to effectively manage Bill of Materials

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Accounting - Enterprise

Enterprise Resource Planning - Midmarket

Odoo Reviews

User Friendly Clients Management system

Likeliness to Recommend

Pros

Jaffer C.

Manage Clients and Finances in an Easy Way

Likeliness to Recommend

Pros

Ka Ho K T.

Review: Odoo

Likeliness to Recommend

Pros

Most Popular Odoo Comparisons

Acumatica Cloud ERP - Manufacturing Edition

Oracle E-Business Suite

Tally ERP 9

SAP S/4HANA Cloud

Dynamics 365 Business Central

SAP ERP

Feature Ratings

Production Management

Accounting and Financial Management

Customer Relationship Management

Engineering Data Management

Supply Chain Management

Workforce Management

Analytics and Reporting

Revision Control

Inventory Management

Engineering Change Order

BOM Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created