OASIS 360™ Logo
OASIS 360™ Logo
Aristocrat Technologies, Inc

OASIS 360™

Composite Score
6.0 /10
CX Score
6.0 /10
Category
OASIS 360™
6.0 /10

What is OASIS 360™?

Aristocrat’s casino management solutions maximize efficiencies, create enhanced player engagements, deliver a frictionless patron experience and connect casino operators with their patrons on and off property. These pillars align to the Oasis 360’s team mission of “designing solutions for our clients to enable enhanced entertainment customer experiences.”

Company Details


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OASIS 360™ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OASIS 360™.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

98 Plan to Renew

66 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OASIS 360™?

11% Negative
17% Neutral
72% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Cons

  • Under Delivered
  • Less Effective Service
  • Less Efficient Service

Feature Ratings

Average 69

Mobile Player Experience

78

Slot Management, Accounting & Reporting

74

Cage & Vault

73

Credit & Collections

72

Slot Floor Management

71

Marketing & Loyalty Management

71

Display Management

70

Cashless

69

Multi Site Support

69

Pit & Table Management

67

Bonusing & Promotions

67

Vendor Capability Ratings

Average 65

Business Value Created

71

Quality of Features

69

Usability and Intuitiveness

69

Ease of Implementation

68

Breadth of Features

68

Ease of IT Administration

67

Ease of Data Integration

66

Vendor Support

65

Availability and Quality of Training

62

Product Strategy and Rate of Improvement

61

Ease of Customization

55

OASIS 360™ Reviews

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

User Friendly, and easy to learn!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Talon G.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use and gets the job done.

Likeliness to Recommend

7 /10

What differentiates OASIS 360™ from other similar products?

Ease of use.

What is your favorite aspect of this product?

user administration and reporting.

What do you dislike most about this product?

Unable to copy and paste in a lot of fields because this causes errors.

What recommendations would you give to someone considering this product?

Check compatibility with other systems.

Pros

  • Reliable
  • Effective Service
  • Caring
  • Respectful

Don M.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

last page hard to understand

Likeliness to Recommend

8 /10

What differentiates OASIS 360™ from other similar products?

no idea what differentiates I would give at this time.

What is your favorite aspect of this product?

reporting is very good once the staff is trained on how to find the right reports

What do you dislike most about this product?

At this time, it seems the company has to do so many upgrades to use all the ability of the system, ever step the company needs an upgrade to be able to use that module.

What recommendations would you give to someone considering this product?

That the system works the way you want, just upgrade upgrade upgrade,

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Effective Service