O.C. Tanner Company

O.C. Tanner Culture Cloud

Composite Score

6.8 /10

CX Score

6.7 /10

31 Reviews Write a Review

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What is O.C. Tanner Culture Cloud?

O.C. Tanner’s innovative cloud-based technology powers the programs that help your people accomplish and appreciate business goals. It makes it easy to align values, reward greatness, measure engagement, and celebrate your way to success. Culture Cloud® offers creative, meaningful, research-backed ways to recognize employees at key moments in their careers, no matter their role or location. Their service awards help people feel connected, valued, and fulfilled.

Company Details

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O.C. Tanner Culture Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on O.C. Tanner Culture Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

3
Since last award

86 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love O.C. Tanner Culture Cloud?

13% Negative

0% Neutral

87% Positive

Pros

Client Friendly Policies
Trustworthy
Efficient Service
Enables Productivity

Cons

Under Delivered

Feature Ratings

Average 78

Employee Portal

Automatic Notifications

Peer to Peer Recognition

Leaderboards

Social Recognition

Surveys Feedback

Mobile Functionality

Goal Setting

Metrics and Analytics

3rd Party Integration

Gamification

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

O.C. Tanner Culture Cloud Reviews

Role: Human Resources
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Great product to help boost employee recognition

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

O.C. Tanner Culture Cloud

What is O.C. Tanner Culture Cloud?

Company Details

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Awards & Recognition

O.C. Tanner Culture Cloud Ratings

82 Likeliness to Recommend

3 Since last award

86 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love O.C. Tanner Culture Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Portal Includes discussion and chat, information sharing, and employee engagement.

Automatic Notifications Push notifications/reminders to employees via email, mobile, etc.

Peer to Peer Recognition Allows peers to recognize each other, not just top-down​

Leaderboards Provides the ability to obtain a sense of how members are interacting within the community by ranking members according to points, badges, awards earned

Social Recognition Ways for people to see recognition and share it – badges, newsfeed, etc​.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Mobile Functionality Can be used on mobile devices​

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes

Metrics and Analytics Ability to track and measure different aspects of recognition, dashboards, reference checking, and reporting

3rd Party Integration The system integrates with other 3rd party applications.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

O.C. Tanner Culture Cloud Reviews

Great product to help boost employee recognition

Likeliness to Recommend

Pros

3
Since last award

2
Since last award

Feature Ratings

Employee Portal

Automatic Notifications

Peer to Peer Recognition

Leaderboards

Social Recognition

Surveys Feedback

Mobile Functionality

Goal Setting

Metrics and Analytics

3rd Party Integration

Gamification

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training