Nintex

Nintex Promapp

Composite Score

8.5 /10

CX Score

9.0 /10

24 Reviews Write a Review

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What is Nintex Promapp?

Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.

Company Details

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Awards & Recognition

Nintex Promapp won the following awards in the Business Process Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Nintex Promapp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex Promapp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex Promapp?

3% Negative

0% Neutral

97% Positive

Pros

Caring
Transparent
Friendly Negotiation
Security Protects

Feature Ratings

Average 84

Process Simulation and Execution

Deployment

Process Modelling and Design

Process Management

Business Rules Management

BPM Workflow and Approvals

Process Monitoring and Optimization

Form and Report Building

Knowledge and Document Management

Collaboration

Mobile

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Nintex Promapp Reviews

Helen C.

Role: Finance
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

The ideal software for us is Nintex Promapp

Likeliness to Recommend

10 /10

What differentiates Nintex Promapp from other similar products?

We noticed an improvement in our business processes, clear and accurate data analysis and reporting, we are sure that we made the right decision by choosing Nintex Promapp as our software of choice, because now the benefits are very remarkable.

What is your favorite aspect of this product?

I like that the functions to analyze business processes are very clear to us, the adaptation was simple, because we had a support team always with us, at a glance you can see that it is a software with powerful results, the dashboard has everything detailed and even easier for our purposes.

What do you dislike most about this product?

We still do not have anything negative with Nintex Promapp, we are happy to know that we have not experienced anything negative, and we are sure that it is due to the good management that technical support has given us.

What recommendations would you give to someone considering this product?

Nintex Promapp is the ideal software, there may be similar software on the market, but none with results like this, because they are immediate and with very high performance, now we know that Nintex Promapp is the ideal for us.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ava Natalie W.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

The best choice for business processes

Likeliness to Recommend

10 /10

What differentiates Nintex Promapp from other similar products?

It is a program to optimize business processes, with very good results. The constant monitoring and analysis process is truly amazing, with every detail and I feel so thorough doing it. Being thus the best method to find faults in the Nintex system, discover what they are in a short time so that we can solve them as soon as possible. It has an easy implementation, with a few steps we can carry out our mission.

What is your favorite aspect of this product?

I like being able to have a detailed analysis separately, the sales department is totally satisfied with the valuable time that it can save them, with the P2P and O2C process. On the other hand, he is objective, his reports are always correct. We have had the opportunity to use it in about 5 months, where we have found it to be worth it.

What do you dislike most about this product?

At the moment I have no complaints, in all the functions that it has given us we have done it great, we are happy to have found it.

What recommendations would you give to someone considering this product?

I recommend it mainly to larger companies, the small ones would have to make a greater investment, but it is a price that you would pay for this excellent service that it offers us. It is a necessary software or at least it has been for us.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Easy data integration and quick implementation!

Likeliness to Recommend

5 /10

Pros

Friendly Negotiation
Security Protects
Caring
Respectful

Cons

Wastes Time
Charges for Enhancements
Inhibits Innovation

Nintex Promapp

What is Nintex Promapp?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Nintex Promapp Ratings

84 Likeliness to Recommend

2 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Nintex Promapp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Nintex Promapp Reviews

Helen C.

The ideal software for us is Nintex Promapp

Likeliness to Recommend

Pros

Ava Natalie W.

The best choice for business processes

Likeliness to Recommend

Pros

Easy data integration and quick implementation!

Likeliness to Recommend

Pros

Cons

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Since last award

1
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Feature Ratings

Process Simulation and Execution

Deployment

Process Modelling and Design

Process Management

Business Rules Management

BPM Workflow and Approvals

Process Monitoring and Optimization

Form and Report Building

Knowledge and Document Management

Collaboration

Mobile

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement