Nintex Customer Reviews 2025 | SoftwareReviews

Nintex

Composite Score

8.0 /10

CX Score

8.3 /10

39 Reviews Write a Review

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What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 85%
Conflict Resolution:: 84%
Strategy & Innovation:: 89%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 78

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Business Process Management - Enterprise

Score 8.2

View Nintex in this category (opens in a new tab)

Nintex Reviews

hector m.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

An alternative approach to app development

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex is not costly like it's competitors

What is your favorite aspect of this product?

Has responsive and helpful support. Great dashboard and analytics features.

What do you dislike most about this product?

No bad comment about nintex

What recommendations would you give to someone considering this product?

Use nintex and you will appreciate at the end

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Javier G.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use

Likeliness to Recommend

6 /10

What differentiates Nintex from other similar products?

Nintex emphasizes a no-code/low-code approach, allowing users with varying technical backgrounds to design and automate processes without extensive programming knowledge. This makes it accessible to a broader range of users.

What is your favorite aspect of this product?

Nintex for its no-code/low-code approach, intuitive interface, and the ability to automate workflows across various platforms. The platform's versatility and ease of use contribute to its appeal among organizations looking to streamline processes efficiently.

What do you dislike most about this product?

Nintex may vary among users. Some users might find the pricing structure or specific feature limitations to be considerations when evaluating the platform. It's advisable for users to thoroughly assess how well Nintex aligns with their organization's needs and requirements before adoption.

What recommendations would you give to someone considering this product?

If your team includes users with varying technical backgrounds, consider Nintex’s no-code/low-code approach. This can empower a broader range of users to participate in the automation process.

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

Niranjan M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

It is easy to use.

Likeliness to Recommend

5 /10

What differentiates Nintex from other similar products?

Nintex stands out for its user-friendly interface and extensive automation capabilities, allowing businesses to streamline processes without complex coding. It supports seamless integration with popular platforms like SharePoint and Office 365. Additionally, its drag-and-drop workflow design makes it accessible for non-technical users.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface, which makes navigation simple and efficient. The features are thoughtfully designed to meet user needs, enhancing overall productivity. Additionally, the product delivers reliable performance with minimal errors, making it highly dependable.

What do you dislike most about this product?

One drawback is occasional inaccuracies in responses, especially with complex queries. At times, it may provide outdated information or misinterpret user questions. Improving contextual understanding and accuracy would enhance the overall experience.

What recommendations would you give to someone considering this product?

I recommend this product for its user-friendly design and reliable performance. It offers great value with essential features that meet everyday needs. Additionally, its durability makes it a worthwhile investment for long-term use.

Pros

Reliable
Trustworthy
Inspires Innovation
Client Friendly Policies

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

83 Likeliness to Recommend

2 Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Nintex?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Enterprise

Nintex Reviews

hector m.

An alternative approach to app development

Likeliness to Recommend

Pros

Javier G.

Easy to use

Likeliness to Recommend

Pros

Niranjan M.

It is easy to use.

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support