Nintex Customer Reviews 2025 | SoftwareReviews

Nintex

Composite Score

8.0 /10

CX Score

8.3 /10

39 Reviews Write a Review

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What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 85%
Conflict Resolution:: 84%
Strategy & Innovation:: 89%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 78

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Business Process Management - Enterprise

Score 8.2

View Nintex in this category (opens in a new tab)

Nintex Reviews

Prerna A.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

"User-Friendly Automation withspace for Improvemen

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex stands out from other similar products with its intuitive no-code platform, enabling users to automate complex workflows and processes efficiently without extensive technical expertise.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface, which makes it easy to design and automate workflows without needing advanced technical skills.

What do you dislike most about this product?

What I dislike most about this product is its occasional performance lags and limited customization options in some areas, which can affect user experience.

What recommendations would you give to someone considering this product?

For anyone considering this product, I recommend exploring its features through a trial to understand its capabilities and limitations. Ensure it aligns with your specific business needs, and consider the learning curve for your team to maximize its potential.

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Leung Jun C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Nintex takes care of our automation.

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex shortens the time needed for each procedure by automating it. Now we work faster, use less paper and don't need to constantly be in contact with each department to make sure everything is going according to plan. We use it to streamline processes that must be controlled by numerous departments. Staff prefer it more because the workflow is very dynamic.

What is your favorite aspect of this product?

Nintex is easy to use and has a logical flow. The structure of your form helps ensure that the required data is submitted correctly and validates that the correct option has been made. Automation eliminates the need for human data entry and processing and closes communication gaps.

What do you dislike most about this product?

Continuous debugging within a loop becomes more difficult as workflows become larger. Document production can be costly.

What recommendations would you give to someone considering this product?

Nintex Process Platform can be used to link together different systems or complex automated processes. This kills RPA. Our staff didn't miss any of the workflows because it's visually appealing and easy to use. Creating online forms and processes to distribute information to numerous people in multiple locations is another great use of Nintex. As always you will find it faster and easier, I recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asif M.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful workflow automation & user-friendly tool

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex is very unique and comes with capabilities of customisation and enhanced automation process which gives the customer the satisfaction with providing more productivity time consuming, cost effective and great ROI

What is your favorite aspect of this product?

Workflow management and process building with customisation

What do you dislike most about this product?

As of now I feel there is lot of improvement with respect to customisation to add on as per the customer requirement adding more pre build connectors and templates

What recommendations would you give to someone considering this product?

Great to have for your organisation and self experience the difference and benefits and what amount of productivity you have achieved

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

83 Likeliness to Recommend

2 Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Nintex?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Enterprise

Nintex Reviews

Prerna A.

"User-Friendly Automation withspace for Improvemen

Likeliness to Recommend

Pros

Leung Jun C.

Nintex takes care of our automation.

Likeliness to Recommend

Pros

Asif M.

Powerful workflow automation & user-friendly tool

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support