Nintex Customer Reviews 2024

Nintex

Composite Score

7.5 /10

CX Score

7.6 /10

15 Reviews Write a Review

Claim Software

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Caring

Feature Ratings

Average 87

Process Workflow Designer

Low-Code Automation

Collaboration

BPMN Compliance

Customizable Performance Dashboards

In-App Automated Workflows

Permissions and Governance

Process Library

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.7

View Nintex in this category (opens in a new tab)

Nintex Reviews

Chris B.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Lots of features not always that easy to use

Likeliness to Recommend

6 /10

What differentiates Nintex from other similar products?

We use nintex document generation which seems very similar to conga it seems to have very similar features so not much differentiates them. I suppose their support experience is great but there upgrade roadmap for the product needs improvement. They do offer a solution completely built on Salesforce which does differentiate them in a way.

What is your favorite aspect of this product?

Bulk letter generation from a list view so multiple records can receive the same package with different filters applied.

What do you dislike most about this product?

It's complex setup requires an admin to make simple edits and things can easily go wrong with a letter package unless set up properly. There also seems to be niggles and differences in setup where for example a normal relationship in a letter will work on single send but SOQL query is required for a bulk send which is more complex. I've seen products that would write the query for you but not Nintex.

What recommendations would you give to someone considering this product?

Test it properly and make sure it suits your needs and you have individuals who can administer and set it up

Pros

Performance Enhancing
Trustworthy
Efficient Service
Effective Service

Cons

Slower Product Innovation
Inhibits Innovation
Charges for Enhancements

Nitin M.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Proposals made easy

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

The application has good templates and covers wide varieties of output options for content generation. The administration of templates has been easier for handover to junior admins to manage updates. Setting up of new templates too is simpler and gives more options. I personally like to use the email output option helps save lot of time.

What is your favorite aspect of this product?

Email Output templates and Propsal Generation

What do you dislike most about this product?

The app can have a better UI to setup the templates eliminating some of the custom tagging by easily tagging right in the output documents. There is a scope to provide CSAT templates to give us one stop shop.

What recommendations would you give to someone considering this product?

Must be looking for a standard documentation pulling various field information from Salesforce records to generate a client proposal SOA / Deliverable. Also can be used to create email templates for the internal notifications.

Pros

Trustworthy
Fair
Client's Interest First
Helps Innovate

Chris K.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Excellent product for integration with Sharepoint

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

There's really nothing it can't do and it does it relatively easy compared with other options. Nintex is constantly adding features and capabilities and making it easier to use with every new version they create.

What is your favorite aspect of this product?

Integrating it with Sharepoint was seamless and very reliable.

What do you dislike most about this product?

Some of the email options can be lacking and there is an option to vote on features.

What recommendations would you give to someone considering this product?

Be sure you can utilize the product to its full potential to maximize the value received for the process you are trying to automate.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service
Less Generous
Under Delivered

Nintex

What is Nintex?

Company Details

Need Assistance?

Nintex Ratings

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Library A repository of documented processes which can be accessed for revision.

Content Management Includes collaboration, check-in/check-out, and version control.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Midmarket

Nintex Reviews

Chris B.

Lots of features not always that easy to use

Likeliness to Recommend

Pros

Cons

Nitin M.

Proposals made easy

Likeliness to Recommend

Pros

Chris K.

Excellent product for integration with Sharepoint

Likeliness to Recommend

Pros

Cons

Feature Ratings

Process Workflow Designer

Low-Code Automation

Collaboration

BPMN Compliance

Customizable Performance Dashboards

In-App Automated Workflows

Permissions and Governance

Process Library

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training