Nintex Customer Reviews 2024

Nintex

Composite Score

7.5 /10

CX Score

7.6 /10

15 Reviews Write a Review

Claim Software

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Caring

Feature Ratings

Average 87

Process Workflow Designer

Low-Code Automation

Collaboration

BPMN Compliance

Customizable Performance Dashboards

In-App Automated Workflows

Permissions and Governance

Process Library

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.7

View Nintex in this category (opens in a new tab)

Nintex Reviews

John L.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Great out of the box, but difficult to scale

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex for Office 365 is a very easy to learn and use. It stands out by its robust out of the box features and having them easily accessible, with very minimal programming required. I found I didn't require much training and was able to build a form with a few hours. The workflows are very easy and intuitive to setup. Its GUI allows me to very easily scale up my workflow from something simple to something very complex

What is your favorite aspect of this product?

-Easy to learn and use -Can digitize many standard forms and template -Excellent support team -Great product team to showcase new features and updates -limited training videos on Youtube and how to perform different tasks

What do you dislike most about this product?

-Limited connectors for the Nintex for Office 365 product. Although that limitation is within the product we have, but it would be beneficial to support more than SharePoint Lists as a data source -slow performance for loading complex Nintex Forms and Nintex Workflows -Difficult to create complex forms and have an app -like experience for the user. Nintex Forms is still a very page by page form like experience

What recommendations would you give to someone considering this product?

If you looking solutions to quickly digitize forms with a great out of the box experience, Nintex would be a great tool. However, if you are creating apps that my require complex data sources, different screens and user experience, Nintex for Office 365 may not meet your needs.

Pros

Saves Time
Respectful
Helps Innovate
Reliable

Role: Industry Specific Role
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Tough Sell against Microsoft's Capabilities

Likeliness to Recommend

10 /10

Pros

Reliable
Acts with Integrity
Security Protects
Performance Enhancing

Cons

Inhibits Innovation
Vendor Friendly Policies
Vendor's Interest First

Role: Information Technology
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2021

Fantastic Product, Very dependable. Simplicity!

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Nintex

What is Nintex?

Company Details

Need Assistance?

Nintex Ratings

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Library A repository of documented processes which can be accessed for revision.

Content Management Includes collaboration, check-in/check-out, and version control.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Midmarket

Nintex Reviews

John L.

Great out of the box, but difficult to scale

Likeliness to Recommend

Pros

Tough Sell against Microsoft's Capabilities

Likeliness to Recommend

Pros

Cons

Fantastic Product, Very dependable. Simplicity!

Likeliness to Recommend

Pros

Feature Ratings

Process Workflow Designer

Low-Code Automation

Collaboration

BPMN Compliance

Customizable Performance Dashboards

In-App Automated Workflows

Permissions and Governance

Process Library

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training