Nintex Customer Reviews 2025 | SoftwareReviews

Nintex

Composite Score

8.2 /10

CX Score

8.3 /10

26 Reviews Write a Review

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What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Awards & Recognition

Nintex won the following awards in the Low-Code Business Process Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 93%
Conflict Resolution:: 93%
Strategy & Innovation:: 94%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Caring
Respectful
Trustworthy

Feature Ratings

Average 84

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Average 80

Vendor Support

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.0

View Nintex in this category (opens in a new tab)

Nintex Reviews

Ayushi S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Powerful automation, needs better customization.

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex stands out from other solutions with its user-friendly, low-code platform, making it easy for both business users and IT teams to create workflows. It sets itself apart by combining traditional workflow automation with Robotic Process Automation (RPA), giving users a broader range of capabilities. The platform also excels in document generation, allowing seamless integration within workflows. Nintex offers strong flexibility with integrations across various systems like SharePoint, Office 365, and Salesforce. Additionally, it supports both cloud and on-premise deployments, providing organizations with options based on their needs.

What is your favorite aspect of this product?

My favorite aspect of Nintex is its ease of use—the low-code platform allows both business and IT users to automate workflows quickly without deep technical expertise.

What do you dislike most about this product?

Its customization limitations. While it's great for standard workflows, more complex customizations may require additional coding or advanced configurations, which can be a barrier for non-technical users.

What recommendations would you give to someone considering this product?

I’d recommend thoroughly evaluating your automation needs—Nintex excels at standard workflows and document automation, but if you need complex customizations or advanced analytics, you might want to explore additional resources or consider other tools. Also, make sure you have clear ownership between IT and business teams to ensure smooth implementation and ongoing management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Operations
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Clear Problem Identification with Effective Soluti

Likeliness to Recommend

10 /10

Pros

Includes Product Enhancements
Helps Innovate
Continually Improving Product
Reliable

Ankit A.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Accurate problem statement with clear solution pat

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex stands out for its user-friendly interface and extensive automation capabilities, allowing businesses to streamline processes without complex coding. It supports seamless integration with popular platforms like SharePoint and Office 365. Additionally, its drag-and-drop workflow design makes it accessible for non-technical users.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface, which makes navigation simple and efficient. The features are thoughtfully designed to meet user needs, enhancing overall productivity. Additionally, the product delivers reliable performance with minimal errors, making it highly dependable

What do you dislike most about this product?

One drawback is occasional inaccuracies in responses, especially with complex queries. At times, it may provide outdated information or misinterpret user questions. Improving contextual understanding and accuracy would enhance the overall experience

What recommendations would you give to someone considering this product?

I recommend this product for its user-friendly design and reliable performance. It offers great value with essential features that meet everyday needs. Additionally, its durability makes it a worthwhile investment for long-term use

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Inspires Innovation

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

Nintex Ratings

91 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Nintex?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Low-Code Business Process Management - Midmarket

Nintex Reviews

Ayushi S.

Powerful automation, needs better customization.

Likeliness to Recommend

Pros

Clear Problem Identification with Effective Soluti

Likeliness to Recommend

Pros

Ankit A.

Accurate problem statement with clear solution pat

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Content Management

Process Automation Templates

In-App Automated Workflows

Collaboration

Process Library

Real-time Process Analysis

BPMN Compliance

External Application Data Connectors

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features