NINJIO Customer Reviews 2024

NINJIO

Composite Score

9.3 /10

CX Score

9.4 /10

85 Reviews Write a Review

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What is NINJIO?

NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.

Company Details

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Awards & Recognition

NINJIO won the following awards in the Security Awareness & Training category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

NINJIO Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NINJIO.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NINJIO?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Saves Time
Reliable
Performance Enhancing

Feature Ratings

Average 92

Variety of Training Materials

Content Quality

Topic Breadth

Knowledge Tests

LMS Integration

Simulated Attacks

Customizability

Just in Time Alerts

Ease of User Management

Security Awareness Dashboards and Reporting

Gamification

Vendor Capability Ratings

Average 91

Availability and Quality of Training

Ease of Implementation

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

NINJIO Downloads

NINJIO Ransomware Report 2022

NINJIO Supply Chain Report 2022

NINJIO Insights - Cybersecurity Awareness on Campus

NINJIO Videos

NINJIO Reviews

melissa b.

Role: C-Level
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Great education for employees!

Likeliness to Recommend

9 /10

What differentiates NINJIO from other similar products?

Content is terrific. We are getting really good compliance and even compliments from employees.

What is your favorite aspect of this product?

Content is very good and it is intentionally brief to get the point across but not impose an undue burden on busy employees.

What do you dislike most about this product?

The user interface is a bit slow and clunky.

What recommendations would you give to someone considering this product?

Get started. It's easy to get started and the staff at Ninjio will help you along the way. Our team, Natalie especially, has been terrific.

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

Role: Human Resources
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Fantastic cyber security training for staff!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Kaeri C.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy to implement, folks actually like it.

Likeliness to Recommend

10 /10

What differentiates NINJIO from other similar products?

The videos are shorter and more engaging, but still hit all the important parts.

What is your favorite aspect of this product?

That it's painless to get employees to comply with training.

What do you dislike most about this product?

There's no easy way to "Resend All" when people haven't yet done the training.

What recommendations would you give to someone considering this product?

Try it for a year, you'll be shocked at how well received it is!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

NINJIO

What is NINJIO?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

NINJIO Ratings

96 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love NINJIO?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

NINJIO Downloads

NINJIO Ransomware Report 2022

NINJIO Supply Chain Report 2022

NINJIO Insights - Cybersecurity Awareness on Campus

NINJIO Videos

NINJIO Cybersecurity Awareness Training

NINJIO AWARE Training - Deep Fake Audio Scams

NINJIO Reviews

melissa b.

Great education for employees!

Likeliness to Recommend

Pros

Fantastic cyber security training for staff!

Likeliness to Recommend

Pros

Kaeri C.

Easy to implement, folks actually like it.

Likeliness to Recommend

Pros

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Feature Ratings

Variety of Training Materials

Content Quality

Topic Breadth

Knowledge Tests

LMS Integration

Simulated Attacks

Customizability

Just in Time Alerts

Ease of User Management

Security Awareness Dashboards and Reporting

Gamification

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features